Generation

IT Support Specialist – Lead Instructor

Generation

contract

Posted on:

Location Type: Remote

Location: Remote • 🇨🇴 Colombia

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Job Level

Senior

About the role

  • Ensure involvement and active participation of learners in training program
  • Monitor and manage attendance of learners
  • Conduct assessments and report data on traceability tools
  • Share feedback with Generation team for quality training
  • Monitor learner progress, and adapt teaching accordingly

Requirements

  • At least 3 years industry experience (IT Support role)
  • 2+ years teaching experience
  • B2 or C1 level of English
  • Solid knowledge of technical topics
  • Experience as a professional adult trainer
  • Strong command of digital tools
Benefits
  • Remote (with reliable WiFi)
  • Online training

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT Supporttechnical knowledgeadult training
Soft skills
learner engagementfeedback sharingadaptabilitymonitoring progress