Generation Hope

Donor Stewardship Manager

Generation Hope

full-time

Posted on:

Location Type: Hybrid

Location: Washington, DC • District of Columbia, Washington • 🇺🇸 United States

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Salary

💰 $70,000 - $80,000 per year

Job Level

Mid-LevelSenior

About the role

  • Donor Stewardship Manager will be responsible for cultivating, asking, and stewarding existing donors and building relationships with prospective donors
  • Design and manage personalized stewardship plans and engagement pathways for top-tier donors, and prospects, including timely acknowledgment, impact reporting, and recognition
  • Oversee the creation and delivery of compelling, personalized impact reports and updates that clearly articulate how donor funds are used to support our two-generation model
  • Ensure a prompt, accurate, and consistent gift acknowledgment process that reflects the donor's relationship level and preference
  • Create and implement a comprehensive strategy, often outlined in a stewardship matrix, that defines specific, tiered activities for different donor segments
  • Categorize donors based on giving level, interests, and history to ensure all communications and engagement activities are timely, personalized, and meaningful
  • Partner with frontline fundraisers and leadership to design and coordinate meaningful engagement opportunities
  • Develop and execute donor-centric events to foster community and show gratitude
  • Track and report on how funds are used to honor donor intent and ensure the organization is meeting the specific conditions of restricted gifts
  • Utilize the organization’s CRM (Little Green Light) to accurately track all donor interactions, preferences, giving history, and stewardship activities

Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • 3+ years of fundraising experience and a proven track record of closing gifts of $5,000+
  • Outstanding written and verbal communication skills; you are articulate and persuasive
  • Well-honed relationship-building skills and the ability to connect with all types of people
  • Drive and sophistication; you are excited by the opportunity to help shape the future of the department and the organization as a whole
  • A team-oriented mentality, enthusiastic work ethic, and openness to continually improve
  • Highly developed interpersonal skills
  • Systems thinker - excited to think about how we can streamline and improve fundraising processes and systems
  • Can “zoom out” - ability to see the big picture, make connections, and spot trends
  • Tactful - Ability to express opinions confidently and with respect for others, and ability to exercise discretion with personal or sensitive information
  • Personal and professional commitment to understanding and dismantling systemic and institutional racism
Benefits
  • 403(b)
  • health
  • dental
  • paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
fundraisingdonor stewardshipimpact reportinggift acknowledgmentdonor segmentationevent planningCRM managementdonor engagement strategiesrelationship managementdata tracking
Soft skills
written communicationverbal communicationrelationship-buildingteam-orientedenthusiastic work ethicinterpersonal skillssystems thinkingstrategic thinkingtactfulnesscommitment to diversity