Performance Accountability Specialist

General Motors

Performance accountability specialist managing formal underperformance cases for General Motors. Coaching managers, administering improvement plans, and ensuring compliant employee outcomes.

Posted 9/2/2026full-timeDetroit • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $80,700 - $109,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing performance accountability cases, including documentation, tracking, and compliance with HR policies. Proficient in using HRIS tools like Workday and skilled in effective communication with stakeholders throughout the performance management process.

Highest-signal resume keywords

Case Management ExperienceHRIS Proficiency (Workday)Performance Management FrameworksStrong Written CommunicationRisk Assessment in Employment Situations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Accountability ManagementDocumentation and ReportingCase Intake AssessmentQuality CheckingMilestone Management

Soft Skills

Coaching and GuidingJudgment and DiscretionAttention to DetailCollaboration with StakeholdersCommunication Skills

Tools & Technologies

HRISCase Management ToolsWorkday

Industry Keywords

Human ResourcesEmployee RelationsPerformance ManagementComplianceAudit Readiness

About the role

Key responsibilities & impact

Manage formal performance accountability cases end to end, including intake, documentation, tracking, milestone management, decisions, outcomes, and closure
Coach and guide managers and HRBPs through formal performance accountability processes
Draft, review, and quality-check Plans for Improvement, letters, case summaries, and supporting documentation
Maintain accurate case records and system data for reporting, audit readiness, process consistency, and follow-up actions
Assess, prioritize, and route case intake, coordinating with Legal and regional subject-matter experts where local requirements or works council considerations apply
Communicate with managers, HR partners, and employees throughout the process
Support performance meetings, formal outcome communications, and post-outcome actions such as separation or exit processing
Identify and escalate legal, reputational, employee relations, and process risks
Contribute case insights, trends, and lessons learned to KPI and quality reviews, training, office hours, FAQs, and continuous improvement efforts
Partner with people managers, HRBPs, Legal, and the Employee Relations Team to deliver consistent, fair, timely, and compliant outcomes

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business, Industrial/Organizational Psychology, or a related field, or equivalent experience in HR or Employee Relations
3+ years of experience in HR, Employee Relations, Performance Management, or a related people function, including hands-on case management experience
Ability to interpret and apply HR policies and performance management frameworks
Experience using HRIS or case management tools, preferably Workday
Strong written communication skills for preparing clear, objective, and defensible performance documentation
Strong judgment, discretion, and integrity in handling sensitive employee matters
Ability to identify and assess potential risk in sensitive employment situations
Ability to manage multiple cases and deadlines in a fast-paced environment with attention to detail and follow-through
Ability to work effectively across managers, HRBPs, Legal, and regional stakeholders
Must not require GM immigration sponsorship now or in the future

Benefits

Comp & perks

Bonus potential through an incentive pay program based on company performance, job level, and individual performance
Medical, dental, and vision benefits
Health Savings Account
Flexible Spending Accounts
Retirement savings plan
Sickness and accident benefits
Life insurance
Paid vacation and holidays
Tuition assistance programs
Employee assistance program
GM vehicle discounts
Health and wellbeing benefit programs