Spanish Bilingual GDM Analyst

General Motors

Spanish-bilingual HR Analyst managing Workday, benefits, and reporting operations for General Motors’ Americas workforce. Supporting accurate, SLA-driven People Services delivery from Manila.

Posted 8/4/2026full-timeTaguig City • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in executing Workday data transactions and supporting HR processes, with a strong focus on data accuracy and effective communication in both English and Spanish. Proficient in generating HR reports and collaborating with Benefits COE partners to ensure seamless HR operations.

Highest-signal resume keywords

Workday HCMSpanish Language ProficiencyHR Data ManagementBenefits AdministrationMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ValidationEIB UploadsHR Administration ReportingGDM TransactionsOnboarding ProcessesOffboarding ProcessesJob ChangesPay Group AssignmentsService Date EditsInternational Assignment Processing

Soft Skills

Attention to DetailEffective CommunicationProactive Problem SolvingCollaborationAdaptability

Tools & Technologies

WorkdayServiceNowMicrosoft OfficeExcelOutlook

Industry Keywords

HR Shared ServicesPeople Services CenterEmployee Lifecycle WorkflowsNorth America HR ProcessesSouth America HR Processes

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Execute Workday data transactions, including onboarding, offboarding, job and position changes, pay group assignments, government ID updates, service date edits, and international assignment/localization actions
Monitor Workday inboxes and ServiceNow queues; process, route, or escalate cases
Perform data validation and peer checks to ensure accuracy and First Time Resolution
Support EIB uploads and other mass data actions
Follow SOPs and Knowledge Articles and flag discrepancies or gaps
Support Benefits-related data tasks, including benefit driver entry, disability administration, and benefit continuation processing
Coordinate with Benefits COE partners and HR on benefit-related Workday tasks
Generate scheduled and ad hoc HR administration reports, including manpower, absenteeism, overtime, and headcount reports
Distribute reports accurately, maintain execution records, and flag anomalies
Serve as the primary Spanish-language point of contact for HR partners and employees in North and Latin American markets
Process GDM transactions and HR tasks for North and Latin American business processes
Support onboarding, offboarding, and lifecycle Workday tasks while adapting to regional process nuances
Communicate proactively with HR partners in Spanish to clarify requirements, provide updates, and resolve issues
Maintain accuracy and quality scores and participate in quality audits
Adhere to night-shift schedule, attendance, and availability standards
Contribute to knowledge base and SOP updates
Identify process inefficiencies and share improvement ideas with the Team Leader

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience
Fluency in both English and Spanish, written and verbal
Ability to work on a fixed night schedule aligned with North or South America business hours
Strong attention to detail and commitment to data accuracy in a high-volume processing environment
Effective written and verbal communication skills
Proficiency with Microsoft Office tools, particularly Excel and Outlook
Prior HR Shared Services, People Services Center, or HR Operations experience preferred
Working knowledge of Workday HCM and ServiceNow case management preferred
Familiarity with North and South America HR processes, labor practices, or employee lifecycle workflows preferred
Experience supporting Benefits administration or HR data management processes preferred
Comfort working with reports and structured data preferred
Must not require GM immigration-related sponsorship now or in the future

Benefits

Comp & perks

Hybrid work arrangement with remote flexibility on non-required onsite days
Opportunities to contribute to knowledge base updates, SOP documentation, and process improvement
Role-related assessment(s) and/or pre-employment screening where applicable
Reasonable accommodations for job seekers with disabilities