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Global Data Management Analyst
General MotorsGlobal Data Management Analyst supporting General Motors’ HR operations through Workday data processing, Benefits administration, and reporting. Serving Spanish-speaking North and Latin American stakeholders on a fixed night shift.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Workday HCM and HR operations, with a strong focus on data accuracy, benefits administration, and effective communication in both English and Spanish. Proven ability to manage high-volume HR tasks while adhering to compliance and quality standards.
Highest-signal resume keywords
Workday HCMHR OperationsBenefits AdministrationData AccuracySpanish Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ValidationEIB UploadsHR Administration ReportingGDM TransactionsHR Data Management
Soft Skills
Attention to DetailEffective CommunicationProblem-Solving
Tools & Technologies
Microsoft ExcelMicrosoft OutlookServiceNow
Industry Keywords
HR Shared ServicesEmployee Lifecycle WorkflowsNorth America HR ProcessesLabor PracticesConfidentiality Compliance
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Execute Workday onboarding, offboarding, job and position changes, pay group assignments, government ID updates, service date edits, and international assignment/localization actions
- Monitor Workday inboxes and ServiceNow queues; process, route, or escalate cases
- Perform data validation and peer checks to ensure accuracy and First Time Resolution
- Support EIB uploads and other mass data actions
- Follow SOPs and Knowledge Articles and flag discrepancies for review
- Support Benefits-related data tasks, including benefit driver entry, disability administration, and benefit continuation processing
- Coordinate with Benefits COE partners and HR on benefit-related Workday tasks
- Generate scheduled and ad hoc HR administration reports, including manpower, absenteeism, overtime, and headcount reports
- Distribute reports accurately and maintain execution records
- Identify and flag data anomalies or reporting discrepancies
- Serve as the primary Spanish-language point of contact for HR partners and employees in North and Latin American markets
- Process GDM transactions and HR tasks for North and Latin American business processes
- Support regional onboarding, offboarding, and lifecycle Workday tasks
- Communicate proactively with Spanish-speaking HR partners to clarify requirements, provide updates, and resolve issues
- Maintain high accuracy and quality scores and participate in quality audits
- Adhere to night-shift schedule, attendance, and availability standards
- Contribute to knowledge base and SOP documentation
- Identify process inefficiencies and share improvement ideas
Requirements
What you’ll need- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience
- Fluency in English, written and verbal
- Ability to work a fixed night schedule aligned with North or South America business hours
- Strong attention to detail and commitment to data accuracy in a high-volume processing environment
- Effective written and verbal communication skills
- Proficiency with Microsoft Office tools, particularly Excel and Outlook
- Prior HR Shared Services, People Services Center, or HR Operations experience preferred
- Working knowledge of Workday HCM and ServiceNow case management preferred
- Familiarity with North and South America HR processes, labor practices, or employee lifecycle workflows preferred
- Experience supporting Benefits administration or HR data management preferred
- Comfort working with reports and structured data preferred
- Ability to handle sensitive HR and employee data with discretion, confidentiality, and compliance
Benefits
Comp & perks- Remote flexibility on non-required onsite days
- Opportunities for employees to feel they belong to one General Motors team
- Opportunities to thrive and develop better products
- Reasonable accommodation for job seekers with disabilities