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General Motors

Spanish Bilingual People Services Team Leader

General Motors

Spanish Bilingual Team Leader managing HR operations in Manila's People Services Center. Overseeing a team of analysts for North and Latin American HR support on night shift.

Posted 7/20/2026full-timeTaguig City • 🇵🇭 PhilippinesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR Shared Services and HR Operations, with a strong focus on Workday HCM transaction processing and Benefits data management. Bilingual fluency in English and Spanish enhances communication and service delivery across diverse teams.

Highest-signal resume keywords
Workday HCM Transaction ProcessingServiceNow Case ManagementHR Shared Services ExperienceBilingual Fluency in English and SpanishTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workday HCMHR OperationsBenefits Data ManagementTransaction ProcessingCase Management
Soft Skills
Team DirectionCommunication
Tools & Technologies
ServiceNow
Industry Keywords
HR Shared ServicesPeople Services CenterSLA Performance Monitoring

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Provide day-to-day direction to a team of GDM Analysts
  • Serve as the primary SME for GDM Workday task execution
  • Act as SME for Benefits data management tasks
  • Monitor daily volumes, SLA performance, and staffing coverage for the night shift

Requirements

What you’ll need
  • Fluency in both English and Spanish (written and verbal)
  • Minimum 2–3 years of experience in HR Shared Services, HR Operations, or a People Services Center environment
  • Strong working knowledge of Workday HCM transaction processing and ServiceNow case management
  • Ability to work on a fixed night shift schedule in alignment with GMNA and LATAM business hours

Benefits

Comp & perks
  • Flexible work arrangements
  • Professional development opportunities
  • Health insurance