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Assistant Manager – OnStar Advertising, Dealer Experience
General MotorsAssistant Manager for OnStar Advertising & Dealer Experience at GM. Strengthening dealer marketing programs and managing advertising strategies for key OnStar products in hybrid work.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in marketing strategy and execution, particularly in dealer marketing and brand alignment. Proficient in developing marketing materials and managing cross-functional projects to enhance dealer engagement and program adoption.
Highest-signal resume keywords
Dealer MarketingCross-Functional Project ManagementMarketing Material DevelopmentStrong Written And Verbal CommunicationProficiency In PowerPoint And Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketing StrategyBrand StrategyRetail MarketingDigital Toolkit DevelopmentProgram Measurement And ReportingContent CoordinationCampaign PlanningPerformance Optimization
Soft Skills
Strong Organizational SkillsAttention To DetailAbility To Manage Multiple Priorities
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Dealer Excellence ProgramOnStar Brand StandardsCustomer-First MindsetGTM MeetingsCompliance Requirements
About the role
Key responsibilities & impact- Support the marketing strategy and execution of the OnStar Dealer Excellence program, including initiatives that improve dealer visibility, engagement, and adoption
- Help develop dealer-facing marketing materials, digital toolkits, and point-of-sale resources that align to brand priorities and business goals
- Partner with internal stakeholders across Brand, Product Marketing, Dealer Sales, Retail Experience, Field, CRM, Digital, Creative, and Training to ensure dealer programs are connected, clear, and actionable
- Contribute to the development of dealer marketing standards and touchpoint strategies across digital and in-store environments
- Manage the rollout of dealer communications, guidance, and support materials to enable successful program adoption in the field
- Help coordinate content and assets across channels such as Tier 3 websites, in-dealer digital networks, social toolkits, and retail marketing materials
- Monitor program execution and identify opportunities to simplify processes, improve consistency, and strengthen the dealer and customer experience
- Support measurement, reporting, and optimization of dealer marketing initiatives, including tracking progress against key milestones and performance indicators
- Assist in gathering field feedback, identifying pain points, and translating insights into improved marketing program design and execution
- Ensure all deliverables reflect OnStar brand standards, legal and compliance requirements, and a strong customer-first mindset
- Support presentations, status updates, and recommendation materials for leadership and cross-functional partners
- Serve as the marketing face and voice for the OnStar Field team, with a consistent presence in monthly OnStar GTM meetings to share toolkits, talk tracks, and a preview of how OnStar is showing up in dealerships
- Partner with agency, media, creative, digital, CRM, and product marketing teams to ensure advertising for these products is aligned, compliant, and effectively represented across channels
- Manage advertising strategy and execution for OnStar Protect, Safety & Security, Guardian, and the Mobile App, including cross-functional coordination of messaging, creative, campaign planning, and performance optimization
Requirements
What you’ll need- Bachelor’s degree required
- 5+ years of experience in marketing, brand strategy, retail marketing, dealer marketing, or related functions
- Experience managing cross-functional projects from strategy through execution
- Strong written and verbal communication skills with the ability to tailor messaging for different audiences
- Experience developing marketing materials, toolkits, or go-to-market support resources
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and move work forward in a complex, matrixed organization
- Comfort working with both strategic planning and day-to-day execution
- Proficiency in PowerPoint and Excel, with the ability to build clear, polished materials for leadership and partner teams.
Benefits
Comp & perks- Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.