Lead Global Sourcing Manager

General Motors

Lead Global Sourcing Manager overseeing supply chain initiatives at General Motors, coaching teams and driving process improvements in customer care and aftersales.

Posted 6/25/2026full-timeWarren • Missouri • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead and develop a team supporting customer care and aftersales priorities across assigned workstreams
Coach junior buyers and developing team members on commercial judgment, systems, processes, and day-to-day problem solving
Reinforce a strong customer-first mindset in every interaction with internal stakeholders, suppliers, and cross-functional partners
Promote creative thinking and practical solutions to business challenges, supplier issues, and process gaps
Support escalations, remove roadblocks, and help the team resolve issues quickly with professionalism and urgency
Drive consistency in communication, documentation, and follow-through across team deliverables
Champion process simplification, standardization, and continuous improvement opportunities
Use data, dashboards, and operating metrics to monitor progress, identify risks, and improve execution
Build strong partnerships across Engineering, Supply Chain, Launch and Availability, Packaging, Finance, and Purchasing to align priorities and drive decisions

Requirements

What you’ll need

Bachelor's degree in Business Administration, Supply Chain, Finance, Communications, or a related field, or equivalent experience
5+ years of work experience in the related fields (preferred)
Certifications (preferred)
Experience in purchasing, supply chain, operations, customer service, or a related business function
Experience coaching buyers or leading talent and developing cost savings initiatives
Experience working across Customer Care and Aftersales, purchasing, packaging, launch, or supply chain operations
Experience leading process improvement efforts that simplify work and improve customer outcomes
Ability to balance strategic thinking with day-to-day operational execution
Strong customer service orientation with a track record of building trusted relationships across the organization

Benefits

Comp & perks

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

purchasingsupply chainoperationscustomer serviceprocess improvementcost savings initiativesdata analysisdashboard creationoperating metrics

Soft Skills

leadershipcoachingproblem solvingcommunicationcustomer-first mindsetcreative thinkingprofessionalismurgencyrelationship buildingstrategic thinking