Quality Systems Manager – Digital Quality Platforms, AI

General Motors

Quality Systems Manager leading enterprise digital quality platforms and AI initiatives for GM. Responsible for governance, integration, and cross-functional collaboration in quality systems management.

Posted 6/12/2026full-timeWarren • Missouri • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Own end-to-end governance of enterprise Quality platforms.
Define and enforce standards, workflows, and operating models across all Quality tools.
Establish governance for tool lifecycle management.
Lead strategy, deployment, and value realization of AI-driven Quality solutions.
Identify and scale high-impact AI/automation use cases.
Ensure AI solutions are trusted, explainable, and aligned with business and regulatory requirements.
Own integration of Quality systems with enterprise data and analytics platforms.
Define data models, reporting standards, and metrics governance.
Lead alignment across Engineering, Software, Safety, IT, and Global Quality.
Simplify and standardize Quality processes.

Requirements

What you’ll need

Bachelor’s degree required.
7+ years of experience in Quality Systems, Engineering, IT, Data analytics, Product Development, or a closely aligned technical or business-related field.
Strong understanding of issue‑management processes and tools (PRTS, Jira, GIMS, or equivalents).
Demonstrated success driving cross‑functional initiatives with multiple stakeholders.
Ability to translate business requirements into system workflows and technical direction.
Excellent communication skills, with comfort presenting to senior leadership.
Proven ability to coach, mentor, and develop talent.
Strong problem-solving and analytical skills, including experience with statistical process control, emerging issue detection, root cause analysis, and structured resolution of complex technical problems.

Benefits

Comp & perks

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Quality systemsAI-driven solutionsdata modelsreporting standardsmetrics governancestatistical process controlroot cause analysisissue managementautomation use casestechnical direction

Soft Skills

communication skillscoachingmentoringproblem-solvinganalytical skillscross-functional collaborationstakeholder managementpresentation skillssimplificationstandardization

Certifications

Bachelor's degree