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General Motors

CarBravo Consultant

General Motors

Consultant for CarBravo handling U.S. dealer support and engagement.

Posted 6/2/2026full-timeTaguig City • 🇵🇭 PhilippinesJuniorWebsite

About the role

Key responsibilities & impact
  • Develop CarBravo Process Acumen and Knowledge
  • Enhance Dealer engagement and satisfaction through proactive outreach and support
  • Responding in a timely manner to Dealer inquiries
  • Improving Program adoption and compliance by addressing Dealer concerns promptly
  • Streamlining communication between Program management and Dealers
  • Maintaining a high level of satisfaction with Dealers through consistent support
  • Help maximize Dealer Pre-Owned operations
  • Proactive outreach to ensure Dealers are aware of available resources
  • Advise Dealer on recommended actions to improve online reputation
  • Advise Dealer on tracking analytics for better insights
  • Advise Dealer relative to the appropriate quality and quantity of vehicles to be Certified
  • Develop scripts and FAQs for Customer ensuring Customer input and approval

Requirements

What you’ll need
  • 1-3 Yrs experience in related role or industry e.g. Customer Service, Business relation Ship management L1/L2 Issue resolution, Customer Analytics
  • Degree in Business, Marketing or Equivalent Experience
  • Strong communications and negotiation skills
  • Ability to build and maintain relationships
  • Ability to be a trusted resource for Dealership clients
  • Ability to interpret and explain data and solve complex problems
  • Experience with U.S. based clients is preferred (CarBravo a mainly US platform)
  • Affinity with technology and/or familiarity with analytics tools and techniques
  • Willingness to work hybrid on night shift, to support East coast time zones.

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Opportunities for professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Customer ServiceBusiness Relationship ManagementIssue ResolutionCustomer AnalyticsData InterpretationProblem Solving
Soft Skills
Strong CommunicationNegotiation SkillsRelationship BuildingTrustworthinessProactive Outreach