Project Manager – Technical Training, Facilities and Operations

General Motors

Project Manager overseeing supplier performance and operational excellence for training facilities at General Motors. Ensuring high-quality learning experiences for technicians across the GM dealer network.

Posted 6/2/2026full-timeWarren • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead the business relationship with the external supplier responsible for technical training facilities and operations.
Manage supplier performance against statement of work commitments, service levels, key performance indicators, and business expectations related to facility readiness, class delivery, utilization, and learner satisfaction.
Oversee the operational readiness of classroom, lab, and shop environments.
Drive scheduling, capacity planning, and resource coordination across classrooms, bays, tools, equipment, and vehicles.
Partner with internal stakeholders to align facility and operations plans with curriculum needs, launch timing, and business priorities.
Lead regular business reviews with supplier leadership, track risks and corrective actions, and escalate issues as needed.
Use data to monitor throughput, utilization, on-time start performance, cancellation trends, and learner satisfaction.
Support pilots and rollout of new tools, processes, and technologies that improve training delivery.
Standardize operating procedures and playbooks to create a more consistent training center experience across locations.

Requirements

What you’ll need

Bachelor’s degree in Business, Operations, Engineering, or a related field, or equivalent experience.
3-5 years or more years of experience in project management, program management, operations management, supplier management, or training operations.
Experience managing third-party suppliers or outsourced operations with performance metrics and service expectations.
Proven success leading cross-functional initiatives from planning through execution with measurable business impact.
Strong analytical skills and experience using reporting, dashboards, or operational metrics to drive decisions and continuous improvement.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to identify bottlenecks, solve problems quickly, and improve operational flow across complex environments.

Benefits

Comp & perks

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
This job may be eligible for relocation benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementoperations managementsupplier managementtraining operationsdata analysisperformance metricsreportingdashboardsoperational metrics

Soft Skills

analytical skillsorganizational skillsproblem-solvingcross-functional leadershipcommunicationcapacity planningresource coordinationstakeholder managementrisk managementcontinuous improvement

Certifications

Bachelor’s degree