Manager, Endpoint Experience, Analytics – Automation

General Motors

Manager leading teams in endpoint experience, analytics, and automation at General Motors. Focusing on device reliability, performance, and user experience across various platforms.

Posted 5/24/2026full-timeWarren • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudJamfLinuxMacOS

About the role

Key responsibilities & impact

Own the Endpoint Experience, Analytics & Automation strategy, roadmap, and execution in support of the broader End User Engineering direction.
Lead a multi-disciplinary engineering team responsible for endpoint experience, automation, telemetry, reporting, and platform operations.
Define and improve secure, scalable, and user-friendly endpoint experience baselines across devices, apps, configurations, and employee workflows.
Use telemetry, analytics, and user feedback to prioritize work, measure outcomes, and improve reliability, performance, satisfaction, and time-to-productivity.
Drive adoption of modern, cloud-first management, automation-first operations, and zero trust endpoint controls.
Oversee the tools, reporting, and automation that support endpoint health, compliance, software deployment, remediation, self-service, and configuration management.
Operate and continuously improve endpoint management platforms and services that deliver Core OS standards at scale across macOS, Windows, Linux, and VDI.
Partner closely with Security, Infrastructure, Support, Product, and business stakeholders to translate requirements into clear engineering plans, platform capabilities, and experience improvements.
Ensure endpoint platforms, automations, and configurations meet security, compliance, audit, and risk management requirements, supported by strong documentation and operational runbooks.
Serve as the primary owner for endpoint experience, analytics, and automation concerns across internal stakeholders and vendors, clearly communicating priorities, changes, impacts, and timelines.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.
6+ years in endpoint/client engineering, end-user computing, Core OS/endpoint platform engineering, or related infrastructure roles.
2+ years leading engineers or acting as a technical lead with ownership of an endpoint platform, baseline, or service.
Hands-on experience managing macOS, Windows, Linux, and/or VDI in a medium-to-large enterprise environment.
Strong experience with endpoint management platforms and tools (e.g., SCCM/ConfigMgr, Jamf, Intune/Endpoint Manager, ASIS, BeyondTrust, or similar) focused on policies, compliance, automation, and user experience.
Demonstrated ability to engineer and operate at scale (thousands of devices, multiple OSes, multiple regions).
Excellent communication skills and comfort working with security, infrastructure, and business partners.

Benefits

Comp & perks

Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

endpoint engineeringend-user computingCore OS engineeringautomationtelemetryreportingconfiguration managementcloud managementzero trust securityscalability

Soft Skills

leadershipcommunicationcollaborationproblem-solvingprioritizationuser feedback analysisdocumentationstakeholder managementadaptabilitystrategic planning

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsBachelor’s degree in Engineering