Plant IT Manager – Site Support Analyst

General Motors

Plant IT Manager delivering onsite IT support for General Motors manufacturing facilities. Ensuring continuous operational uptime and managing technical mentorship across teams in Michigan.

Posted 5/22/2026full-timeSaginaw • Missouri • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

SwitchingTCP/IP

About the role

Key responsibilities & impact

Lead a team delivering comprehensive onsite IT support across one or more manufacturing plants, covering applications, server hosting, client hardware, storage systems, networking, communications, and databases.
Deliver 24/7 onsite IT support to your assigned plants, ensuring continuous operational uptime.
Support end-users at all levels, providing responsive and effective technical assistance.
Oversee triage and resolution of all IT incidents, ensuring minimal disruption to operations.
Coordinate and implement IT changes, ensuring alignment with plant schedules and operational priorities.
Manage the lifecycle of IT service requests, from initiation to closure, maintaining all service level agreements.
Manage data center operations and ensure compliance with organizational standards.
Maintain and support a wide range of IT assets including printers, notebooks, desktops, mobile devices, in-plant radios, scanners, tablets, network infrastructure, and virtual and physical hosting environments.
Oversee IT device provisioning, maintenance, and refresh cycles to ensure optimal performance and reliability.
Act as the single point of contact (SPOC) and business liaison to centralized IT functions including applications, servers, storage, networking, end-user computing, and deployment teams.
Provide IT support for manufacturing launches, ensuring seamless technology integration and readiness.
Coordinate IT project execution, collaborating with cross-functional teams to meet project goals.
Oversee client patching activities to maintain security and system integrity.
Provide IT support for Just-in-Time (JIT) supplier operations, ensuring timely and reliable technology services.

Requirements

What you’ll need

Bachelor's degree (or higher) in relevant discipline
10 + years of IT experience
Previous leadership or supervisory experience
Manufacturing experience
Experience in supporting comprehensive LAN, WAN, and WLAN environments.
Good Windows PC and peripheral support skills
Experienced understanding of LAN/WAN concepts
Experienced understanding of wireless communication
Experienced IT Security knowledge
Applies sound skill, experience, and judgment to troubleshoot reported issues
Experienced with Cisco routers, switches, and wireless access points
Experienced with Layer 1-4 Switching and Routing troubleshooting skills
Experienced with wireless systems
Experienced with IT Security implementations
Experienced with networking tools
Experienced with VLANs, NAT/PAT, VPNs, IPSec, and TCP/IP protocols
Experienced with data, video, and voice services

Benefits

Comp & perks

Health insurance
401(k) matching

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT supportLANWANWLANWindows PC supportCisco routersCisco switchesLayer 1-4 Switchingnetworking toolsIT Security

Soft Skills

leadershipsupervisory experiencetroubleshootingcommunicationcollaborationproblem-solvingproject managementcustomer serviceorganizational skillsresponsiveness