Aftersales Specialist

General Motors

Aftersales Specialist coordinating dealer relationships and supporting business performance. Managing marketing budgets and providing Power BI support in Latin America with strong analytical skills.

Posted 5/21/2026full-timeQuito • 🇪🇨 EcuadorMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Coordinate the relationship between GMICA and the dealer network in Aftersales
Lead monthly aftersales market reviews
Manage the aftersales marketing budget
Support pricing and promotional actions
Build annual and monthly sales forecasts
Monitor wholesale and retail performance through BI and SAP tools
Standardize and optimize aftersales processes
Manage special projects
Provide reporting and Power BI support across Colombia, Peru, and Chile
Execute the parts commercial strategy with assigned distributors
Supervise sales and inventory performance
Ensure compliance with brand standards
Identify growth opportunities

Requirements

What you’ll need

Advanced English
Advanced Microsoft Office
Advanced Power BI
Strong digital tool proficiency
Technical knowledge of automotive parts
Inventory management
Negotiation
Customer management
Sales and marketing strategies
Automotive market dynamics
KPI management
3+ years of experience in technical, administrative, or commercial roles
University degree required, preferably in Mechanical or Automotive Engineering
Strong interpersonal skills
Organization
Teamwork
Ability to work under pressure
Learning agility

Benefits

Comp & perks

No relocation benefits
GM does not provide immigration-related sponsorship

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

inventory managementsales forecastingKPI managementtechnical knowledge of automotive partssales and marketing strategiescompliance with brand standardsaftermarket process optimizationreportingbudget managementproject management

Soft Skills

strong interpersonal skillsorganizationteamworkability to work under pressurenegotiationcustomer managementlearning agility

Certifications

university degree in Mechanical Engineeringuniversity degree in Automotive Engineering