District Manager – OnStar Fleet & Commercial

General Motors

District Manager for OnStar Fleet & Commercial managing dealer relationships. Delivering training and support on connected services while fostering dealer satisfaction across Massachusetts and Connecticut.

Posted 5/10/2026full-timeRemote • Connecticut, Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $80,700 - $109,400 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary advocate and trusted advisor for OnStar
Build strong, trust‑based relationships with dealer principals, general managers, sales leaders, and service leaders
Act as the liaison between OnStar, GM vehicle brands, and your assigned dealerships
Deliver impactful training – lead virtual sessions with dealer leadership and front‑line teams
Confidently troubleshoot issues related to OnStar and internal platforms
Build strong internal partnerships across GM’s field ecosystem
Support product and feature launches to ensure aligned marketing and messaging
Resolve dealer and customer satisfaction issues through appropriate channels
Inspire belief in OnStar and GM’s connected ecosystem
Conduct regular performance reviews, identify opportunities, and co‑create dealer action plans
Bring a “Better Never Stops” mindset to everything you do.

Requirements

What you’ll need

2+ years of experience in sales and customer service
Bachelor’s degree or 4+ years of automotive industry experience in lieu of a degree
Experience working with automotive dealerships, OEMs, and/or fleet telematics providers is highly beneficial
Proven ability to read the audience, tailor your message, and present information clearly and confidently
Willingness to work the hours required to be effective in your assigned time zone, including occasional weekends and holidays
Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Copilot)
Comfort with technology and subscription services, including troubleshooting mobile app and internal platform issues
Excellent time management skills
Exceptional oral and written communication
Ability and willingness to travel throughout the territory for dealership visits as required

Benefits

Comp & perks

medical, dental, vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs
employee assistance program
GM vehicle discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salescustomer servicetroubleshootingperformance reviewstraining deliverypresentation skillstime management

Soft Skills

relationship buildingcommunicationadaptabilityproblem-solvingcollaborationinspiration