Senior Backend Software Engineer – SRE

General Motors

Senior Backend Software Engineer/SRE at GM developing the Energy Cloud platform. Leading reliability and operational excellence while enhancing backend services for smart energy solutions.

Posted 5/1/2026full-timeWarren • Missouri • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoGoogle Cloud PlatformGrafanaJavaJenkinsPrometheusPython

About the role

Key responsibilities & impact

Own and improve reliability for key Energy Cloud services that power electric grid programs, V2H/V2G pilots, and enrollment/operations experiences.
Define and maintain SLOs/SLIs (latency, error rate, availability) and partner with engineering and product to ensure they reflect real customer and business needs.
Lead rollout and continuous improvement of production observability (e.g., Datadog or similar): metrics, logs, traces, dashboards, and alerting across services.
Implement and enforce Production Readiness Reviews (PRR) and reliability scorecards so that every new service, integration, and major feature meets our reliability bar before going live.
Drive incident management: participate in and often lead on-call/incident response, perform root-cause analysis, and ensure post-incident actions are prioritized and completed.
Design and implement robust, well-tested backend services and automation to improve system reliability, performance, and data integrity (e.g., telemetry ingestion pipelines, charging session data flows, enrollment workflows).
Build and evolve CI/CD pipelines (e.g., GitHub Actions) to support blue/green or similar deployment strategies, automated rollbacks, and high-confidence releases.
Design and validate disaster recovery and continuity patterns (backups, cross-region failover, runbooks, simulation drills) for critical platform components.
Partner with data engineering and platform teams to ensure data ingestion, storage, and processing patterns support reliability, scalability, and monitoring requirements.
Lead cross-team reliability initiatives that improve how multiple Energy Cloud and related services are built, deployed, and operated.
Define and socialize standard patterns for observability, CI/CD, performance testing, and data quality that other teams can adopt.
Create clear technical documentation: runbooks, design docs, PRR checklists, SLO definitions, and reliability playbooks that make complex systems operable by others.
Mentor engineers (SWE, DevOps, SRE, data) on reliability best practices, debugging techniques, and operational excellence.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Software Engineering, Electrical/Computer Engineering or related field, or equivalent practical experience.
8+ years of experience in software engineering, DevOps, or SRE roles, including: Designing, building, and operating backend or platform services in production.
Hands-on experience with at least one major cloud provider (Azure, GCP, or AWS).
Strong programming skills in one or more languages (e.g., Python, C#, Java, Go) and experience writing production-grade services and automation.
Demonstrated experience with observability and monitoring (e.g., Datadog, Prometheus, Grafana, OpenTelemetry) and implementing meaningful metrics and alerts.
Experience with CI/CD pipelines (e.g., GitHub Actions, Azure DevOps, Jenkins) including automated testing, deployment strategies, and rollback patterns.
Proven track record owning or co-owning on-call, incident response, and post-incident improvement work for production systems.
Ability to lead cross-functional technical efforts, influence without direct authority, and communicate clearly with engineering, product, and operations stakeholders.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Hard Skills & Tools

software engineeringDevOpsSREbackend servicesautomationprogramming (Python, C#, Java, Go)observabilitymonitoringCI/CD pipelinesincident management

Soft Skills

leadershipcommunicationmentoringcross-functional collaborationinfluence without authority