Site HR/LR Lead – Customer Care and Aftersales
General Motors
full-time
Posted on:
Location Type: Office
Location: Belleville • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Partner with the Plant Manager to drive GM culture, elevate employee experience, and improve engagement across the site.
- Promote a positive working relationship with the union through consistent application of local and national agreements.
- Lead negotiations, grievance resolution, and implementation of labor agreements.
- Support core HR processes including talent planning, performance management, compensation, recruiting, and employee development.
- Drive compliance to GM policies.
- Support investigations and resolution of employee concerns.
- Facilitate training on HR policies, LR procedures, and union agreements.
- Manage staffing, onboarding, and workforce transitions for hourly, contract, and salaried employees.
- Support plant safety initiatives driving employee involvement through GM’s Global Manufacturing System.
Requirements
- Bachelor’s degree in HR, LR, Business, or related field
- 3-5+ years of HR/LR experience in a unionized environment
- Strong situational judgment and ability to work independently through complex HR/LR matters
- High level of professionalism and confidentiality
- Strong interpersonal and communication skills with the ability to adapt approach as needed
- Proficiency in Microsoft Office, HR applications (e.g. Workday, etc.), and data analytics
- Master’s degree in HR, LR, business or related field (preferred)
- Experience in Warehouse, Manufacturing, Operations, or Distribution (preferred)
Benefits
- From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR processestalent planningperformance managementcompensationrecruitingemployee developmentnegotiationsgrievance resolutioncompliancedata analytics
Soft skills
situational judgmentprofessionalismconfidentialityinterpersonal skillscommunication skillsindependent workadaptabilityemployee engagementrelationship buildingconflict resolution
Certifications
Bachelor’s degree in HRBachelor’s degree in LRBachelor’s degree in BusinessMaster’s degree in HRMaster’s degree in LRMaster’s degree in Business