Employee Relations Investigation Generalist

General Motors

Employee Relations Generalist investigating employee concerns and policy matters for General Motors. Managing routine cases, documentation, stakeholder partnerships, and escalations.

Posted 9/4/2026full-timeWarren • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $109,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Employee Relations, conducting impartial investigations, and managing HR case management processes. Proficient in fact-finding, documentation, and collaboration with stakeholders to ensure fair outcomes.

Highest-signal resume keywords

Employee Relations ExperienceWorkplace InvestigationsFact-Finding and Evidence ReviewStrong Written and Verbal CommunicationProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Structured Fact-FindingCase ManagementEvidence ReviewDocumentation StandardsIssue Resolution

Soft Skills

Sound JudgmentConfidentialityOrganizational SkillsCommunication Skills

Tools & Technologies

AIMS Records Management

Industry Keywords

HRLabor RelationsEmployee ConcernsPolicy MattersDiscriminationHarassmentRetaliation

About the role

Key responsibilities & impact

Conduct impartial, fact-based investigations into employee concerns and policy matters
Own foundational Employee Relations matters requiring ER judgment, employee or leader guidance, and structured issue framing
Assess incoming concerns and determine appropriate ownership, including advisory handling, inquiry, formal investigation, or escalation
Conduct lower-severity, entry-level, and routine investigations from intake through closure
Perform fact-finding, interviews, evidence review, findings, documented recommendations, and case summaries or reports
Partner with HR and other stakeholders to support timely, fair, and consistent outcomes
Maintain complete and accurate AIMS records, including case details, participants, documentation, and status updates
Escalate matters involving discrimination, harassment, retaliation, threats or violence, repeat or pattern concerns, cross-site impact, senior leaders, HR involvement, or elevated legal, reputational, or specialty-team risk
Apply common templates, documentation standards, and escalation logic within the centralized ERI operating model
Contribute to Global Employee Relations projects and initiatives through project management and administrative support

Requirements

What you’ll need

Experience in employee relations, workplace investigations, HR case management, labor or employee issue resolution, or a related discipline
Experience conducting structured fact-finding, interviews, and evidence review
Ability to assess when a matter requires coaching, inquiry, formal investigation, or escalation
Strong written and verbal communication skills, including clear, fact-based documentation
Ability to manage multiple cases while maintaining documentation rigor and confidentiality
Sound judgment in sensitive employee situations
Ability to work across HR, Policy, Legal, Labor Relations, and business stakeholders
Strong project management skills, including organizing ideas and priorities, completing tasks, and meeting deadlines
No GM immigration sponsorship is available now or in the future
Must be able to work under the stated remote/hybrid arrangement; candidates within 50 miles of Austin, Detroit, Warren, or Mountain View must report to that location at least three times per week

Benefits

Comp & perks

Bonus potential through an incentive pay program based on company performance, job level, and individual performance
Medical, dental, and vision benefits
Health Savings Account
Flexible Spending Accounts
Retirement savings plan
Sickness and accident benefits
Life insurance
Paid vacation and holidays
Tuition assistance programs
Employee assistance program
GM vehicle discounts
Remote work arrangement
No relocation benefits; relocation costs are the selected candidate’s responsibility