Gerente de Calidad de Producto

General Motors

General Motors quality manager leading Pacific automotive field quality, warranty, and launch readiness. Hybrid Bogota role partnering across engineering, manufacturing, suppliers, and global teams.

Posted 9/3/2026full-timeBogota • 🇨🇴 ColombiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading field quality and reliability strategies, with a strong focus on root cause analysis, corrective actions, and quality cost optimization. Proven ability to collaborate across functions and influence stakeholders while driving quality initiatives and product readiness.

Highest-signal resume keywords

Bachelor’s Degree In EngineeringField Quality OperationsISO Standards KnowledgeStructured Problem-Solving MethodologiesAdvanced English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Root Cause AnalysisQuality KPI ManagementProduct Development ProcessesWarranty ManagementQuality Readiness CoordinationTechnical Issue AnalysisManufacturing Systems KnowledgeCustomer Feedback AnalysisQuality Performance IndicatorsLaunch Readiness Activities

Soft Skills

CollaborationInterpersonal EffectivenessLeadership CourageCustomer FocusStrong Communication Skills

Tools & Technologies

IPTV MetricsPPH MetricsCPV Metrics

Industry Keywords

AutomotiveConsumer GoodsSupplier QualityManufacturingField Quality

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Lead the field quality and reliability strategy for the Pacific cluster
Drive investigation, prioritization, root cause analysis, corrective actions, and preventive actions for field quality issues
Oversee warranty-related topics and support decisions to optimize quality costs and operational efficiency
Coordinate quality readiness for new product launches, including deliverables, milestones, test fleet evaluations, and quality reviews
Analyze customer feedback, survey results, and warranty incident trends to identify risks and opportunities
Coordinate field actions such as campaigns, port holds, and containment measures
Partner with Customer Care and Aftersales, Product Engineering, Supplier Quality, Manufacturing, assembly plants, Legal, Finance, and global source teams
Connect regional needs with global support teams through communication, escalation, and follow-through
Represent the quality function in leadership forums and cross-functional discussions
Develop team capability and foster a high-performance culture of accountability, collaboration, learning, and quality

Requirements

What you’ll need

Bachelor’s degree in Mechanical, Industrial, Automotive, Electronic Engineering, or a related discipline
Solid professional experience in automotive, consumer goods, or related technical environments
Exposure to Product Engineering, Supplier Quality, Manufacturing, Plant Quality, or field quality operations
Strong knowledge of ISO standards, manufacturing systems, structured problem-solving methodologies, product development processes, and quality KPI management
Ability to analyze complex technical issues, prioritize effectively, and drive execution across multiple stakeholders and functions
Demonstrated customer focus, technical expertise, sound judgment, collaboration, interpersonal effectiveness, and leadership courage
Strong communication skills and ability to influence cross-functional teams and present quality topics clearly to operational and leadership audiences
Advanced English proficiency
Availability to travel as business needs require
Must not require GM immigration sponsorship now or in the future
Preferred: experience leading field quality, warranty, product quality, or launch readiness activities across multiple markets, countries, or regional operations
Preferred: exposure to imported vehicle portfolios and coordination with global source plants, suppliers, or cross-regional teams
Preferred: experience using customer feedback, warranty trends, and quality performance indicators to drive decisions
Preferred: familiarity with IPTV, PPH, or CPV metrics
Preferred: Portuguese proficiency
Preferred: participation in executive or cross-functional quality forums

Benefits

Comp & perks

Hybrid work model with remote work on selected days
Relocation benefits not provided; relocation costs are the selected candidate’s responsibility
Inclusive workplace focused on belonging, development, and equal employment opportunities
Reasonable accommodations available for applicants with disabilities
Role-related assessment(s) and/or pre-employment screening, where applicable