BMC Remedy/Helix Developer

General Dynamics Information Technology

BMC Remedy/Helix Developer building ITSM workflows, integrations, and Digital Workplace offerings for GDIT’s U.S. government missions.

Posted 8/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $128,039 - $173,229 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in software development, particularly with BMC Remedy and Helix applications, while effectively managing Agile project methodologies and customer requirements. Proficient in creating technical documentation, workflows, and integrations, ensuring system integrity and continual service improvement.

Highest-signal resume keywords

BMC Remedy DevelopmentREST API IntegrationAgile Project MethodologyITIL MethodologiesCompTIA Security+ CE Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentWorkflow DevelopmentData AnalysisTechnical DocumentationIntegration DevelopmentCustomer Requirement GatheringTroubleshootingData MigrationConfiguration ControlChange Management

Soft Skills

Excellent CommunicationRemote Team CollaborationCustomer Demonstration Skills

Tools & Technologies

BMC HelixPentaho SpoonMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft VisioMicrosoft SharePointAWS Cloud

Certifications & Qualifications

BMC Accredited AdministratorCompTIA Security+ CE

Industry Keywords

SaaS SolutionsAgile MethodologyITILRelational DatabasesNetworking Concepts

Tech Stack

Tools & technologies

AWSCloud

About the role

Key responsibilities & impact

Provide technical guidance on application and integration capabilities
Gather requirements and prepare and deliver presentations and demonstrations
Write requirements and design documentation, implementation guides, and test scripts
Develop workflows and integrations in Developer Studio and Innovation Studio
Build forms, fields, workflow, and data import files for Foundation and Transactional Data
Develop REST API, WebService, and LDAP integrations between Helix and external systems
Develop Digital Workplace service offerings
Work incident assignments and communicate with customers within service-level agreements
Create follow-on change requests and Jira stories
Prepare and coordinate change requests and maintain the production environment
Support customer onboarding, ad-hoc requests, sustainment, and continual service improvement initiatives
Identify gaps between out-of-the-box workflows and custom requirements
Maintain system integrity through configuration control and change management processes
Manage sprint workload, forecast deliverables, execute milestones, minimize technical debt, and demonstrate completed sprint products
Participate in on-call rotation, daily scrums, sprint planning, technical implementation reviews, approved service interruption windows, and other requests
Work in a remote team environment supporting scheduled and ad-hoc video/audio meetings

Requirements

What you’ll need

US citizenship required
Must be able to obtain and maintain an Interim Secret security clearance prior to start date
5+ years of software development experience
BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience
Experience with SaaS solutions or AWS Cloud environments
Experience with BMC Remedy version 23.x or higher
Experience with ITIL methodologies
Expert familiarity with one or more 23.x+ Helix applications
Experience with Pentaho Spoon, BMC HDM, REST API, or WebServices for interfaces or data migration
Experience working in an Agile project methodology environment
Excellent verbal and written communication ability
Ability to create and edit Microsoft Word, Excel, and PowerPoint documents
Advanced ability to analyze data with Microsoft Excel or comparable tools
Ability to create and describe process flows in Microsoft Visio or comparable tools
Experience managing documents in Microsoft SharePoint
Working knowledge of relational databases
Understanding of networking concepts and OSI rules
Ability to use logging to troubleshoot issues
Experience providing customer demonstrations
Experience gathering and documenting customer requirements
Experience working across multiple projects and with multiple team members
Demonstrated ability to work productively in a remote location
CompTIA Security+ CE certification, which may be obtained within 3 months from start date
BS degree; additional years of experience may be considered in lieu of degree
Position is currently pending funding

Benefits

Comp & perks

Comprehensive benefits and wellness packages
401(k) with company match
Competitive pay
Paid time off
Full-flex work weeks
Medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan options
Ability to contribute pre-tax and post-tax dollars to 401(k) up to IRS annual limits
Vacation, sick, and personal time
Paid holidays
Paid parental leave
Military leave
Bereavement leave
Jury duty leave
15 days of paid leave per calendar year for new employees
10 paid holidays per year
Paid Family Leave of up to 160 hours in a rolling 12-month period for eligible employees
Short- and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
AI-powered career tool identifying career steps and learning opportunities
Internal mobility team
Award-winning culture of innovation
Military-friendly workplace