Senior ServiceNow Developer

General Dynamics Information Technology

Senior ServiceNow Developer enhancing GDIT’s platform for U.S. government mission services.

Posted 8/16/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $106,250 - $143,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and configuring Service Portal widgets, implementing ACL security, and automating business logic with Flow Designer. Proficient in client-side and server-side scripting, with a strong understanding of Agile/Scrum methodologies and ITIL processes.

Highest-signal resume keywords

ServiceNow Certified System AdministratorService Portal DevelopmentAccess Control List (ACL) SecurityFlow Designer AutomationClient-Side and Server-Side Scripting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service Portal DevelopmentService Catalog ArchitectureAccess Control List (ACL) SecurityFlow Designer AutomationAPI IntegrationsDocument Intelligence ImplementationClient-Side ScriptingServer-Side ScriptingWorkplace Service Kiosk ManagementWorkplace Visitor Management

Soft Skills

Problem-Solving LeadershipTechnical CommunicationCollaboration with StakeholdersMentoring Junior Team MembersDriving Methodology Changes

Tools & Technologies

ServiceNowAgile/Scrum FrameworkAutomated Test FrameworkEmail NotificationsEvent-Based Notifications

Certifications & Qualifications

ServiceNow Certified System Administrator

Industry Keywords

ITIL ProcessesSDLC PracticesTechnical SpecificationsUser Story GroomingPlatform Governance

Tech Stack

Tools & technologies

SDLCServiceNow

About the role

Key responsibilities & impact

Design and configure Service Portal widgets, pages, and Service Catalog items
Build custom table and form design layouts and data structures
Secure platform data using Access Control Lists (ACLs)
Automate business logic using Flow Designer and integrated APIs
Set up email and event-based notifications
Write client-side and server-side scripting, including Client Scripts, Business Rules, and Script Includes
Implement and optimize Document Intelligence for automated data extraction
Deploy and manage Workplace Service Kiosk and Workplace Visitor Management
Collaborate with Product Owners, Process Managers, and cross-functional teams in an Agile/Scrum environment
Groom user stories and translate business needs into technical designs
Partner with technical stakeholders, architects, and product owners on solution design and platform governance
Estimate relative work effort to support prioritization
Support platform upgrades, instance cloning, and Automated Test Framework execution
Stay current with new platform capabilities
Mentor junior talent
Contribute to proposals and technical specifications
Lead Scrum demos, work groups, and team efforts
Drive methodology changes, manage customer deliverables, and resolve process issues

Requirements

What you’ll need

3+ years of related experience
Technical training, certification(s), or degree
Experience with Service Portal
Experience with Service Catalog architecture
Experience with ACL security
Experience with Flow Designer
Experience with API integrations
Experience with client-side and server-side scripting
Experience with Document Intelligence
Experience with Workplace Service Kiosk
Experience with Workplace Visitor Management modules
Understanding of ITIL processes and SDLC practices
Understanding of Agile/Scrum requirements gathering
Problem-solving skills and problem-solving leadership
Ability to communicate as a technical authority
Ability to contribute to proposals and technical specifications
Ability to lead Scrum demos, work groups, and team efforts
Ability to collaborate with and influence stakeholders at all levels
Ability to mentor junior team members and support staff development
Ability to drive methodology changes, manage customer deliverables, and identify and resolve process issues
Must be able to pass a background check to obtain a position of Public Trust
Required ServiceNow Certified System Administrator certification
US Citizenship is not required

Benefits

Comp & perks

Comprehensive benefits and wellness packages
401(k) with company match
Competitive pay
Paid time off
Full-flex work weeks where possible
Medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan options
401(k) contributions with pre-tax and post-tax options and company match
Vacation, sick, and personal time
Paid holidays
Paid parental leave
Military leave
Bereavement leave
Jury duty leave
15 days of paid leave per calendar year for new employees, prorated based on date of hire
10 additional paid holidays per year, prorated based on date of hire
Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
Short- and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
AI-powered career tool identifying career steps and learning opportunities
Internal mobility team supporting career goals
Award-winning culture of innovation
Military-friendly workplace