Principal ServiceNow Developer

General Dynamics Information Technology

ServiceNow Developer Principal at GDIT shaping mission-critical government projects through impactful IT Asset Management and Configuration Management Database capabilities design. Work closely with cross-functional teams.

Posted 8/2/2026full-timeRemote • 🇺🇸 United StatesLead💰 $119,984 - $162,329 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ServiceNow platform architecture, including IT Asset Management (ITAM), Configuration Management Database (CMDB), and Software Asset Management (SAM) workflows. Proficient in JavaScript and integration techniques, with a strong focus on data governance and process optimization.

Highest-signal resume keywords

ServiceNow CMDBIT Asset Management (ITAM)Software Asset Management (SAM)JavaScriptServiceNow Certified Systems Administrator

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow DevelopmentData CertificationDiscoveryReconciliationScript IncludesBusiness RulesService Portal WidgetsFlow DesignerREST/SOAP Web ServicesPerformance Analytics

Soft Skills

Excellent Communication SkillsOrganizational SkillsTime Management SkillsAnalytical SkillsProblem-Solving Skills

Tools & Technologies

ServiceNowAngularJSJSONIntegration HubService Mapping

Certifications & Qualifications

ServiceNow Certified Systems Administrator

Industry Keywords

Common Service Data Model (CSDM)Agile Software TestingSecurity ClearanceUS Citizenship

Tech Stack

Tools & technologies

AngularITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Transform technology into opportunity as a ServiceNow Developer Principal at GDIT
Design and automate enterprise IT Asset Management (ITAM) and CMDB capabilities
Design and configure Software Asset Management (SAM) and Hardware Asset Management (HAM) workflows
Align platform design with the Common Service Data Model (CSDM)
Maintain CMDB health by configuring Data Certification, Discovery, and Reconciliation
Design customized scripts, Script Includes, Business Rules, and Service Portal widgets
Design and build integrations between ServiceNow and external data sources
Establish robust data governance policies for hardware and software assets
Design and customize ServiceNow applications using JavaScript and Glide API
Lead or support the implementation and optimization of core SPM modules
Work closely with stakeholders and cross-functional teams
Create and maintain detailed technical and functional documentation
Contribute to IT-related technical processes reviews and continual process improvement
Create estimations on effort required to produce ServiceNow functionality
Provide technical guidance, perform code reviews, and mentor junior developers.

Requirements

What you’ll need

5+ years of related experience
Technical Training, Certification(s) or Degree
Strong proficiency in ServiceNow CMDB and ITAM, including SAM and HAM
Demonstrated experience in designing, implementing, and optimizing SAM, HAM, and CSDM structures
Demonstrated experience with full-cycle SAM and/or HAM implementations
Strong understanding of software licensing metrics and hardware asset lifecycles
Experience in ServiceNow platform architecture, Flow Designer, and Integration Hub
Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services
Experience with ServiceNow Discovery, Service Mapping, and Performance Analytic
Experience with other ServiceNow modules like ITSM or ITOM
Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions
Understanding of the Agile software testing process
Ability to produce estimates and deployment plans for ServiceNow functionality
Good organizational and time management skills
Excellent communication skills
Strong analytical, problem-solving, and debugging skills
Ability to coach, guide, and mentor junior developers
Required: ServiceNow Certified Systems Administrator
Security Clearance Level: Must possess and maintain a Secret or higher clearance
US Citizenship Required.

Benefits

Comp & perks

Comprehensive benefits and wellness packages
401K with company match
Paid time off
Full-flex work week