PMO Support Specialist

General Dynamics Information Technology

Program Support Specialist working with a Fed Health PMO team on various PMO operations, supporting high-volume areas and ensuring workflow efficiencies. Fully remote role requiring adaptability and organization.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $26 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process documentation, user guide creation, and PMO communication coordination. Proficient in quality assurance support and workflow efficiency improvements within operational environments.

Highest-signal resume keywords

Process DocumentationQuality Assurance SupportPMO Communication CoordinationMS Office ProficiencyCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DocumentationData ValidationQuality Assurance WorkflowsWorkflow Efficiency ImprovementUser Guide Creation

Soft Skills

CollaborationCommunicationCoordination

Tools & Technologies

MS OfficeSharePointCollaboration Tools

Certifications & Qualifications

Public Trust Level 5 Clearance

Industry Keywords

PMOOperationsHealthcareCustomer Service

About the role

Key responsibilities & impact

Document processes, create user guides, and support migration activities within Knowledge Management
Assist with drafting, editing, and coordinating internal PMO communications
Assist with program-specific marketing initiatives to promote the program and future events
Coordinate and track PMO deliverables, ensuring version control and timely submission
Support Quality Assurance reviews, data validation, and standardized QA workflows
Maintain trackers, documentation, and process artifacts as well as improve various PMO workflow efficiencies
Provide surge support during peak milestones and high-demand periods
Collaborate with cross-functional teams to ensure alignment and high-quality outputs

Requirements

What you’ll need

2+ years of similar work experience
Bachelor’s degree in business, operations, or healthcare
Experience with customer service and operations
Proficiency with MS Office and collaboration tools; experience with SharePoint preferred
Must be able to obtain a Public Trust Level 5 clearance
Ability to travel up to 25% of the year, if needed

Benefits

Comp & perks

Variety of medical plan options
Dental plan options
Vision plan
401(k) plan with company match
Flexible work weeks
Paid time off plans including vacation, sick and personal time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave
15 days of paid leave per year
10 paid holidays per year
Paid Family Leave program with up to 160 hours of paid leave in a rolling 12-month period
Short and long-term disability benefits
Life insurance and other insurance options