Senior Cyber Systems Engineer
General Dynamics Information Technology
Cyber Security
AV Systems Engineer
General Dynamics Information Technology
full-time
Posted on:
Location Type: Office
Location: Springfield • Montana, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $108,979 - $147,443 per year
Job Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Deliver simple solutions to complex problems as an AV Systems Engineer
- Tailor cutting-edge solutions to the unique requirements of clients
- Support intelligence customer in Springfield, VA
- Responsible for the use and operation, movement, and storage of all AV equipment
- Provide customer support in the use and troubleshooting of all audio-visual equipment
- Perform daily conference room checks
- Provide hands-on technical meeting support
- Log all transactions with customers in ServiceNow
- Troubleshoot and resolve AV issues
Requirements
- 5+ years of related experience
- BS and 5+ years of experience and/or equivalent combination of years of experience/education
- Willingness and ability to obtain a high level government security clearance
- Experience supporting telephony, video, network and/or other collaboration devices
- Experience providing customer service and end user support
- Hands on experience troubleshooting and resolving A/V issues
- Strong written and verbal communication skills
- Minimum of four years' experience with AV technologies
- Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber
Benefits
- Medical plan options
- Dental plan options
- Vision plan
- 401(k) plan with company match
- Full flex work weeks
- Paid time off plans including vacation, sick and personal time, holidays
- Paid parental leave
- Military leave
- Bereavement leave
- Jury duty leave
- Short and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AV systems engineeringtroubleshootingcustomer supportaudio-visual equipmenttelephonyvideo collaborationnetwork collaborationCisco TelepresenceWebExCisco Jabber
Soft skills
communicationcustomer serviceproblem-solvingtechnical support
Certifications
high level government security clearance
