ServiceNow Tester, Developer

General Dynamics Information Technology

. Develop, configure, and maintain Automated Test Framework (ATF) scripts for testing ServiceNow functionalities, integrations, and customizations.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $96,900 - $131,100 per yearWebsite

Tech Stack

Tools & technologies

JavaScriptServiceNow

About the role

Key responsibilities & impact

Develop, configure, and maintain Automated Test Framework (ATF) scripts for testing ServiceNow functionalities, integrations, and customizations.
Execute ATF scripts for patching, version upgrades, and testing agile-developed stories to ensure platform stability and reliability.
Write and maintain test-driven development (TDD) use cases in collaboration with ServiceNow developers and project teams.
Troubleshoot issues during ATF execution and re-run scripts after fixes are applied to verify resolution.
Participate in agile sprint ceremonies and proactively identify test requirements and scenarios for user stories.
Create and deliver detailed testing documentation, including defect reports, test data, and results analysis.
Research and implement best practices and enhancements to ATF processes, improving automation coverage and efficiency.
Stay updated on the latest ServiceNow features and ATF advancements to drive innovative solutions.

Requirements

What you’ll need

3+ years of experience in ServiceNow ATF development, quality assurance, and automated testing methodologies (a must)
Strong knowledge of ServiceNow features, workflows, and capabilities, including customization via scripting (e.g., JavaScript, APIs).
Proficiency in automating test cases for patch testing, upgrades, and Agile story development using ServiceNow’s Automated Test Framework (ATF).
Strong understanding of test-driven development (TDD), with experience writing use cases to align with business and user requirements.
Ability to create reusable ATF test cases and suites to enhance testing efficiency.
Proven capability to identify defects, troubleshoot issues, and collaborate effectively with development teams.
Experience applying Agile development methodologies, including participation in sprint planning, backlog grooming, and creating tests for user stories.
Excellent communication skills, with an ability to simplify and convey testing recommendations to stakeholders.
Detail-oriented mindset with the ability to effectively manage multiple testing initiatives.
Self-motivation and accountability to drive automation quality and testing efficiency.

Benefits

Comp & perks

Flexible work environment.
Competitive 401K program with company match.
Comprehensive and customizable health benefits.
Collaborative teams of innovative, motivated professionals.
Support for internal career growth through our mobility team.
Recognition and rewards for high performance.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Automated Test Framework (ATF)JavaScriptAPIstest-driven development (TDD)automated testing methodologiestest case automationdefect identificationtroubleshootingAgile development methodologiestesting documentation

Soft Skills

communication skillsdetail-orientedself-motivationaccountabilitycollaborationproblem-solvingtime managementproactive identificationstakeholder engagementadaptability