Engage clinical specialty stakeholders to review current‑ and future‑state workflows and document solution requirements.
Translate needs into user stories, acceptance criteria, and prioritized backlogs that support product roadmaps.
Configure clinical solution functionality and content; validate that solutions meet design intent and enterprise standards.
Support enterprise deployment and standardization of clinical workflows across the laboratory venue.
Partner with training, validation, technical, and sustainment teams to enable successful implementation and adoption.
Identify and mitigate solution risks and issues; escalate as needed for resolution.
Execute workflow and process improvement strategies to enhance usability, efficiency, and clinical outcomes.
Provide subject‑matter expertise throughout the product lifecycle, including discovery, design, build, testing, deployment, and optimization.

Requirements

8+ years of related experience
Bachelor’s degree in a related field (additional years of experience may substitute for degree)
Experience with Oracle/Cerner Laboratory, Ambulatory, or Core solutions
Hands-on experience configuring clinical system content and functionality
Ability to analyze workflows, document requirements, and validate solutions
Experience with Agile/Scrum processes, backlog management, and user story creation
Must be able to obtain and maintain a Public Trust Level 5
Ability to travel up to 25%

Benefits

Health insurance
401(k) plan with company match
Paid time off (vacation, personal, sick)
Paid parental leave
Military leave
Bereavement leave
Jury duty leave
Flexible work weeks
Dental and vision plans
Short and long-term disability benefits
Life and accident insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

workflow analysisuser story creationacceptance criteriabacklog managementclinical system configurationprocess improvementsolution validationproduct lifecycle managementAgileScrum

Soft Skills

stakeholder engagementcommunicationproblem-solvingcollaborationrisk managementtraining supportimplementation supportadaptabilityorganizational skillssubject-matter expertise

Certifications

Public Trust Level 5