Communicate with management and operations team to ensure compliance with WFM standards
Contribute articles to Newsletter publications to improve communication with site leadership
Collaborate with operations team to develop service level standards
Monitor attendance and schedule adherence
Perform continual analysis of current performance and conduct real-time re-forecasting
Create and publish training and work schedule scenarios
Manage changes to schedules to ensure adequate daily resource coverage

Requirements

Benefits

Health insurance
Dental plan options
Vision plan
401(k) plan with company match
Full flex work weeks
Paid time off plans including vacation, sick, personal time, holidays, paid parental, military, bereavement and jury duty leave
15 days of paid leave per calendar year
10 paid holidays per year
Paid Family Leave program
Short and long-term disability benefits
Life and accidental death and dismemberment insurance
Critical illness and business travel accident insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

quantitative skillsanalytical skillstechnical aptitudereal-time re-forecastingschedule management

Soft Skills

communicationcollaborationmanagementleadership

Certifications

Bachelor’s Degree