Engage with customers to understand software system needs and develop requirements for system or application changes
Develop system use cases to help elaborate on user roles and the functions that perform in their job duties
Leverage experience in customer industry, mission, or area to provide context and help ensure elaboration of problems occur
Apply an open mindset during solutioning sessions
Handle customer interactions with development teams to ensure optimal discussions and outcomes
Maintain Risk Management Framework (RMF) documents such as Incident Response Plans, Configuration Management Plans, Information System Contingency Plans, and Access Control Plans to ensure they are up to date.
Participate in daily stand-up scrum calls, Sprint Planning, Sprint Reviews and Retrospectives
Require development of slide decks, research on unfamiliar topics, and coordination with subject matter experts to ensure meetings are attended with best fit for purpose

Requirements

3+ years of related experience
US Citizenship Required
Experience creating Training Slides and content for Software Applications
Experience with delivery of classroom training or other formal presentations
Experience with online (virtual classroom) delivery desired
Maintain DOD mandated certifications such as Security+ and other common computing environment requirements as provided by the customer
BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave
GDIT Paid Family Leave program provides up to 160 hours of paid leave in a rolling 12 month period for eligible employees
Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

system use casessoftware applicationsclassroom trainingvirtual classroom deliveryslide deck creationresearch skillscoordination with subject matter experts

Soft Skills

customer engagementopen mindsetcommunicationcollaborationproblem-solving

Certifications

Security+