General Dynamics Information Technology

Principal Salesforce System Administrator

General Dynamics Information Technology

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $124,093 - $146,050 per year

Job Level

Tech Stack

About the role

  • responsible for all types of standard development and customizations for applications under the Growth & Operations team’s portfolio, including configuration, unit testing, building applications, and creating and modifying existing applications.
  • work alongside other developers, system administrators, and solution/technical architects in the G&O team (part of the Business Solutions Group, OCIO).
  • collaborate with other engineers and developers on different layers of the infrastructure.
  • attend/lead team stand up meetings
  • maintain Salesforce Sys Admin certifications
  • pursue additional certifications such as Salesforce Platform App Builder
  • manage Salesforce User accounts
  • conduct high-volume data export, transformation and load into enterprise applications
  • configure existing controllers, controller extensions, and triggers across all platforms.
  • configure reports and dashboards
  • field and own support tickets from user community
  • maintain system and process documentation, such as data structures, integrations, workflows, and account management
  • development of best practices including application lifecycle management, integration and application development, deployment, testing (unit and systems), and iterative refinement
  • provide hands on assistance to other developers (both junior and senior) on the G&O team for technical issues
  • lead training for end user and customers of our Salesforce instance
  • design, create and translate functional requirements into technical requirements
  • participate in defect review meetings with business team leads as well as implementation lead and prioritize development tasks around project milestones.
  • write test scripts and QA reports for data structures and report to the project team.
  • configuration of custom applications using Salesforce.com and integrating salesforce.com with other systems
  • create and execute unit, integration and user acceptance test plans, including use cases and test data.

Requirements

  • 8 + years of related experience
  • Certified Salesforce Administrator required
  • Bachelor’s Degree in Computer Science, Business Administration, Liberal Arts or a related technical discipline, or the equivalent combination of education, technical training, certifications or work experience
  • Excellent organizational, time management, and public speaking skills
  • Ability to work independently on complex tasks which require analysis and action.
  • Ability to work well with staff members and user community, especially with senior business management staff
  • Experience with any of the project delivery tools: JIRA, Confluence, Agile Accelerator, MS Project 2016, MS SharePoint, MS Teams, MS Planner
  • Experience with QA processes as part of the SDLC; Agile and traditional waterfall
  • Ability to communicate with stakeholders and provide consultation on Salesforce solutions
  • Experience in administration and development of Salesforce’s Sales Cloud
  • Proficiency with Salesforce.com development including modification of standard objects and fields and creation of custom objects and fields
  • Knowledgeable in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports
  • Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, dashboards, and email generation according to application requirements
Benefits
  • a variety of medical plan options, some with Health Savings Accounts
  • dental plan options
  • a vision plan
  • a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
  • full flex work weeks where possible
  • a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
  • 15 days of paid leave per calendar year
  • an additional 10 paid holidays per year
  • the GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
  • short and long-term disability benefits
  • life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce developmentunit testingdata exportdata transformationdata loadapplication lifecycle managementintegration developmentuser acceptance testingconfiguration of custom applicationsmodification of standard objects
Soft Skills
organizational skillstime managementpublic speakingindependent workcollaborationcommunicationconsultationleadershipproblem-solvingtraining
Certifications
Salesforce AdministratorSalesforce Platform App Builder