Ensure operational stability, availability, performance, and scalability of cloud-hosted systems across production and development environments supporting multiple agile teams
Provide real-time monitoring, alerting, incident response, and health checks for infrastructure and applications across all cloud layers (OS, app, DB)
Implement and maintain dashboards, visualizations, and reports for system health, event management, and cost optimization using native CSP tools
Manage cloud resource thresholds and automate capacity planning, forecasting, and resource optimization strategies
Perform incident and event management (SIEM) operations, and support issue diagnosis, resolution, and reporting including RCA documentation
Track, document, and report monthly issues, including system performance, stability, ticket volumes, and time-to-resolution metrics
Monitor resource utilization (CPU, memory, disk space) across all deployed VMs, containers, and PaaS components
Contribute to the implementation of the Enterprise FinOps framework, including forecasting, budget control, and right-sizing analysis
Support deployment automation and ensure systems are resilient, repeatable, and scalable via Infrastructure as Code (IaC)
Integrate operations with DevSecOps, MLOps, and CI/CD pipelines for seamless deployment and management
Execute daily or agreed frequency system health checks and maintain operational Runbooks and SOPs

Requirements

5+ years experience in IT system engineering, systems development, systems coding and programming
Deep expertise with AWS services, including monitoring, logging, compute, storage, and networking
Proficiency in Infrastructure as Code (IaC) tools like Terraform, AWS CloudFormation
Hands-on experience with monitoring and APM tools such as CloudWatch, Datadog, Prometheus, Grafana, New Relic, etc.
Solid understanding of incident response, change management, and ITIL-based operational support
Familiarity with CI/CD toolchains and automation platforms (Jenkins, GitHub Actions, GitLab, ArgoCD)
Strong scripting skills (Python, PowerShell, Bash) for automation and orchestration
Advanced experienced in providing DevSecOps implementation using GitOps, or similar tools
Experienced in developing, testing, and maintaining containerized applications
Expert knowledge of source version control, build/release tools and methodologies, CI/CD pipelines and the Software Build process for large enterprises that consists of a large number of complex applications
Experience with FinOps practices, cost modeling, forecasting, and optimization tools within cloud platforms
Understanding of federal compliance and security frameworks (e.g., FedRAMP, NIST, JISF Rev 5)

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

AWSInfrastructure as CodeTerraformAWS CloudFormationPythonPowerShellBashCI/CDDevSecOpsFinOps

Soft Skills

incident responsechange managementoperational supportautomationorchestrationproblem-solvingcommunicationcollaborationreportingdocumentation