Maintains the content of the website: creates, edits, updates, and publishes customer approved pieces of contents using a Content Management System (CMS)
Manages a web ticketing system to ensure timely completion and resolution of all requests
Coordinates the development of new pieces of content, including text, graphics in consultation with Communications staff
Regularly tests site functionality, initiates corrective actions, and recommends user interface enhancements based on User Experience (UX) design methodologies
Develops and maintains a taxonomy drawn from content objectives and ensures all website pages are tagged with relevant keywords and themes
Tracks and collects site performance metrics using web analytics tools, analyzes web statistics, and provides recommendations to improve the reach and effectiveness of the website
Requirements
3 - 5 years of web content management experience with a BA/BS Degree
Excellent writing and communication skills; journalism or strategic communications experience/background preferred
Strong knowledge of modern CMS, preferably Drupal
Working knowledge of web analytics tools such as Google Analytics
Experience using Image editing and publishing software, including Adobe Create Suite products
Strong understanding of web technologies (HTML, CSS, JavaScript), and UX design
Experience with MS Excel, including constructing pivot tables and producing charts
US Citizenship Required: No.
Benefits
Comprehensive benefits and wellness packages
401K with company match
Paid time off
Full-flex work week to own your priorities at work and at home
Paid Family Leave program for up to 160 hours in a rolling 12 month period.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.