Generac

Field Application Engineer II

Generac

full-time

Posted on:

Location Type: Hybrid

Location: Orlando • Florida • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Solve complex field issues
  • Provide direct technical and application-specific support
  • Offer training to key dealer accounts
  • Leverage expertise and experience with consumers and installers
  • Improve product quality and serve as the 'voice of the customer' to Product Engineering and Product Management teams
  • Contribute to the success of Solar + Storage installation businesses
  • Travel to customer sites for technical support and assist with complex installations
  • Document service activities for accurate records
  • Resolve product-related issues through communication
  • Establish touchpoints with key installers
  • Conduct training sessions covering design and installation
  • Collaborate with Product Development teams

Requirements

  • Bachelor of Science in Electrical Engineering or a related Engineering discipline
  • Alternatively, a valid Electrical Contractor's License and relevant experience will be considered
  • Minimum of 2-3 years of work experience as an Applications Engineer, Field Engineer or a technical expert in electrical and solar energy systems
  • Hands-on experience with residential electrical systems and PV + ESS
  • Strong knowledge of electrical and solar + storage system codes and compliance regulations
  • Intermediate knowledge of serial communications and connected devices
  • NABCEP Certification is desirable
  • Electrical Contractor’s license is a plus
  • Experience reviewing and interpreting single-line diagrams and system designs
  • Hands-on experience with residential electrical systems and PV + ESS
  • Prior experience delivering technical training and mentoring
  • Proficiency in Spanish language
Benefits
  • Generac is an equal opportunity employer
  • Opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Electrical EngineeringApplications EngineeringField EngineeringSolar Energy SystemsElectrical SystemsPV + ESSSerial CommunicationsSingle-line DiagramsSystem Designs
Soft skills
Technical SupportTrainingCommunicationCollaborationProblem SolvingCustomer ServiceMentoring
Certifications
NABCEP CertificationElectrical Contractor's License