About the role
- Providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, and equipment modifications of Generac industrial products
- Gain proficiency in use of tools and standard procedures relating to diagnosing, troubleshooting, repairing, and performing maintenance on generators
- Perform scheduled inspections on equipment to prevent future failure, including but not limited to load banking and analyzing voltage requirements
- Train and educate customers on the use of equipment and value of products and services provided
- Follow established expectations for communicating with Dispatch throughout the day regarding updates and next assignments
- Maintain company vehicle and associated inventory in the vehicle
- Maintain accurate records of all services performed, mileage, expenses, and bill-able hours
- Adhere to all safety requirements and regulations
Requirements
- High School Diploma or Equivalent
- Mechanical / Electrical aptitude
- Maintain a valid Driver’s License
- 1+ Year of Customer Service experience
- 1+ Year of experience in electrical and mechanical repair, installation, maintenance, and troubleshooting
- Experience utilizing Generac, Cummins, Onan, Kohler, and/or CAT generators is preferred
- Medical, dental, and vision plans
- Life insurance
- Long-term disability
- Flexible spending and health savings accounts
- Accrued paid time off
- 8 paid Holidays
- 401(k) retirement benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingrepairpreventative maintenanceequipment modificationsload bankinganalyzing voltage requirementselectrical repairmechanical repairinstallationmaintenance
Soft skills
customer servicecommunicationtrainingorganizationattention to detail
Certifications
High School Diplomavalid Driver’s License