Geneo

Senior Clinical Education Manager

Geneo

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

About the role

  • Own the clinical education strategy for assigned regions: define competencies, certification pathways, refresher cadence, and quality benchmarks.
  • Lead annual competency programs for sales and field teams; ensure consistent demo excellence and treatment delivery.
  • Translate clinical insights into scalable curricula (on-site, virtual, LMS) for onboarding, mid-year meetings, and product/ protocol updates.
  • Architect launch education (pre-work, live sessions, post-work) with clear readiness criteria, assessments, and utilization goals.
  • Build advanced modules for KOLs and high-impact customers; standardize post-launch reinforcement and adoption playbooks.
  • Partner with Marketing to align clinical messaging, visuals, and toolkits across decks, guides, and in-market activations.
  • Coach and mentor Clinical Trainers/CTMs to deliver consistent, high-impact facilitation; provide ride-alongs, feedback, and development plans.
  • Partner with ASMs, RSDs, and Sales Development to run regional workshops that drive trial-to-close and post-sale utilization.
  • Represent Geneo clinically at trade shows, national/mid-year meetings, and strategic customer events.
  • Define and track education KPIs (competency pass rates, launch readiness, utilization lift, CSAT, and time-to-independence).

Requirements

  • 7+ years in clinical education/training within medical aesthetics, beauty, or medical device, including advanced live facilitation.
  • Proven success designing curricula and certifications grounded in adult learning principles; strong assessment and rubric design.
  • Demonstrated impact on utilization, adoption, and trial-to-close conversion through training initiatives.
  • Experience leading or mentoring trainers; sets quality standards and levels up delivery across a distributed team.
  • Exceptional communication and executive presence; commands a room from esthetics teams to senior leadership.
  • Strong collaboration with Sales/Marketing/Product; comfortable turning strategy into field-ready playbooks.
  • High proficiency with PowerPoint, LMS tools, virtual platforms (Teams/Zoom); CRM familiarity preferred.
  • Clinical credentials a plus (e.g., RN, PA, LE, CME/CE provider experience).
Benefits
  • full health benefits, that’s medical, dental, vision, FSAs, and HSAs.
  • Basic Life/AD&D and Long-Term Disability coverage at no cost to you!
  • 401(K) plan with an employer match
  • facials!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
clinical educationcurriculum designcertification pathwaysassessment designadult learning principlesdemo excellencetreatment deliveryKOL trainingutilization metricseducation KPIs
Soft skills
coachingmentoringcommunicationexecutive presencecollaborationfacilitationleadershipfeedback provisionstrategic thinkingteam development
Certifications
RNPALECME providerCE provider