Strategic Account Director – NICU

GeneDx

Strategic Account Director driving growth in the Neonatal Intensive Care Unit market at GeneDx. Work directly with healthcare providers while managing accounts and ensuring patient access to genetic insights.

Posted 6/8/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $170,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Drive territory growth by prospecting, developing, and closing new business while expanding relationships with hospital-based NICU teams.
Serve as the primary account contact for neonatologists, hospitalists, head nurse and clinical staff within the NICU.
Deliver tailored, consultative sales presentations to communicate the value of rapid genomic testing for critically ill newborns.
Collaborate with the relevant Directors of Health Systems to engage hospital leadership.
Coordinate with any relevant sales channels representatives where needed.
Coordinate and execute both in-person and virtual hospital engagements.
Collaborate with cross-functional teams to ensure smooth onboarding, test ordering, and timely result delivery.
Lead educational initiatives for NICU teams.
Stay current on NICU workflows, clinical guidelines, product offerings, and competitive landscape.
Effectively pull metrics and case studies for NICU clients.
Maintain high field presence and relationship with clients.
Meet or exceed assigned sales targets, KPIs, and activity metrics.
Document opportunities, interactions, and updates in CRM.

Requirements

What you’ll need

Bachelor’s degree required.
5 - 7 years in healthcare or hospital-based sales, preferably NICU or genetics-focused.
Strong technical aptitude and ability to manage multiple offerings and clinical opportunities.
Must have a valid driver’s license.
Able to work independently and manage time and territory effectively.
Proficient in Microsoft Office.

Benefits

Comp & perks

Paid Time Off (PTO)
Health, Dental, Vision and Life insurance
401k Retirement Savings Plan
Employee Stock Purchase Plan
Employee Discounts
Voluntary benefits
Programs for parents and parents-to-be
Up to 22 weeks of fully paid parental leave (U.S.)
Up to $25K annually for fertility, adoption, or surrogacy.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales presentationsgenomic testingmetrics analysiscase studies

Soft Skills

relationship buildingconsultative sellingtime managementindependent workcollaboration

Certifications

Bachelor’s degreevalid driver’s license