GeneDx

Sales Operations Manager

GeneDx

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $120,000 per year

Tech Stack

About the role

  • Partner with sales and commercial leadership to deliver insights on pipeline health, revenue forecasting, and territory performance.
  • Manage Salesforce reporting frameworks, dashboards, and data governance, ensuring accuracy and adoption across the sales organization.
  • Conduct analyses on sales productivity, territory optimization, and ROI of commercial initiatives.
  • Support improvements in the Lead-to-Order (L2O) process, identifying opportunities for automation and efficiency.
  • Mentor and guide junior analysts, promoting a culture of data-driven decision-making.
  • Develop and maintain reports and dashboards on sales performance, forecasts, and key performance indicators.
  • Collaborate with Marketing, Finance, and Product to align operational strategies and support commercial success.
  • Recommend process improvements and implement tools or workflows that increase sales team efficiency.

Requirements

  • Bachelor’s degree in Business, Finance, Analytics, or related field (MBA a plus).
  • 5–7 years of experience in Sales Operations, Commercial Analytics, or related functions, ideally within biotech, diagnostics, or life sciences.
  • Strong proficiency in Excel, SQL, and BI tools (e.g., Tableau, Power BI).
  • Proven experience managing and optimizing CRM platforms; Salesforce expertise required.
  • Ability to translate data into actionable insights and communicate effectively with leadership.
  • Strong project management skills and ability to execute in a fast-paced environment.
  • Experience mentoring or guiding junior team members preferred.
Benefits
  • Paid Time Off (PTO)
  • Health, Dental, Vision and Life insurance
  • 401k Retirement Savings Plan
  • Employee Discounts
  • Voluntary benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ExcelSQLBusiness Intelligence toolsSalesforceData analysisRevenue forecastingSales productivity analysisLead-to-Order processData governanceKey performance indicators
Soft Skills
CommunicationMentoringProject managementData-driven decision-makingCollaborationLeadershipAnalytical thinkingProblem-solvingAdaptabilityEfficiency improvement
Certifications
Bachelor’s degreeMBA