
Sales Operations Manager
GeneDx
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $120,000 per year
About the role
- Partner with sales and commercial leadership to deliver insights on pipeline health, revenue forecasting, and territory performance.
- Manage Salesforce reporting frameworks, dashboards, and data governance, ensuring accuracy and adoption across the sales organization.
- Conduct analyses on sales productivity, territory optimization, and ROI of commercial initiatives.
- Support improvements in the Lead-to-Order (L2O) process, identifying opportunities for automation and efficiency.
- Mentor and guide junior analysts, promoting a culture of data-driven decision-making.
- Develop and maintain reports and dashboards on sales performance, forecasts, and key performance indicators.
- Collaborate with Marketing, Finance, and Product to align operational strategies and support commercial success.
- Recommend process improvements and implement tools or workflows that increase sales team efficiency.
Requirements
- Bachelor’s degree in Business, Finance, Analytics, or related field (MBA a plus).
- 5–7 years of experience in Sales Operations, Commercial Analytics, or related functions, ideally within biotech, diagnostics, or life sciences.
- Strong proficiency in Excel, SQL, and BI tools (e.g., Tableau, Power BI).
- Proven experience managing and optimizing CRM platforms; Salesforce expertise required.
- Ability to translate data into actionable insights and communicate effectively with leadership.
- Strong project management skills and ability to execute in a fast-paced environment.
- Experience mentoring or guiding junior team members preferred.
Benefits
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ExcelSQLBusiness Intelligence toolsSalesforceData analysisRevenue forecastingSales productivity analysisLead-to-Order processData governanceKey performance indicators
Soft Skills
CommunicationMentoringProject managementData-driven decision-makingCollaborationLeadershipAnalytical thinkingProblem-solvingAdaptabilityEfficiency improvement
Certifications
Bachelor’s degreeMBA