Act as the primary point of contact for Epic Aura application needs.
Collaborate with engineering, commercial, and operational teams, as well as other Epic specialists, to troubleshoot, identify, and solve issues with our Epic integrations.
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
Work with Epic representatives, your GeneDx teammates, and customers to ensure the system meets the required project deliverables and timeline.
Enable smooth customer integration projects by establishing and maintaining documentation about our Epic implementation.
Assisting other team members in completing and evaluating build for Epic Aura.
Requirements
4+ years of experience working with Epic applications
Strong knowledge of healthcare provider workflows and the software and people/staff that enable them
Familiarity with healthcare data models and standards, like HL7 and FHIR
Highly organized, with a demonstrated technical build experience
Strong communication skills, both written and verbal
High drive for understanding and solving customer needs
Ability to learn quickly, think creatively, and adapt to change under pressure to meet deadlines
Experience with genomics labs is a plus
Active Epic certification is required (IE: Ambulatory, Care Everywhere, and Beaker)
Benefits
Paid Time Off (PTO)
Health, Dental, Vision and Life insurance
401k Retirement Savings Plan
Employee Discounts
Voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epic applicationshealthcare data modelsHL7FHIRtechnical build experiencegenomics labs
Soft skills
strong communication skillshighly organizedproblem-solvingadaptabilitycreativity