Genea

Manager

• Own the end-to-end renewals book of business for Gneea’s Security product—driving on-time renewals, eliminating the existing renewal backlog, and hitting gross and net revenue retention (GRR/NRR) targets.
• Mature the Security renewals function—design, document, and continuously improve the renewals process, policies, playbooks, and best practices; proactively identify issues and gaps and propose and implement solutions.
• Shift the renewal motion earlier—move engagement from roughly 30 days before expiration to a 90-day-out cadence (and 180 days out for larger and strategic accounts), anchored on proactive value confirmation rather than last-minute paperwork.
• Negotiate and close the commercial terms of renewals—including SKU/edition changes, additions to terms and conditions, contractual price increases and uplift capture, multi-year commitments, and the removal of first-year and introductory discounts—balancing retention with margin and lifetime value.
• Build a light expansion motion over time—within approximately 18 months, layer a customer-success-style upsell and cross-sell motion into the renewal conversation, using value confirmation as the bridge to identifying and capturing expansion opportunities.
• Partner cross-functionally with Finance (pricing, billing, forecasting, and deal desk), Sales (account ownership and clean handoffs), and Customer Success (account health, adoption, and value realization) to align on renewal strategy and at-risk accounts.
• Direct and leverage offshore renewals support—providing functional guidance to offshore resources for quoting, data hygiene, scheduling, and administrative work to gain operational scale and cost leverage.
• Manage renewals that transact through integration and channel partners—coordinating co-terming, partner quoting, and partner-influenced commercials to protect retention across indirect relationships.
• Apply AI and automation to the renewals workflow—using, configuring, and where possible building AI tools and agents to streamline quoting, customer outreach, risk scoring, forecasting, and data hygiene.
• Own renewals forecasting and reporting—maintaining an accurate forward forecast and pipeline and reporting on GRR/NRR, on-time renewal rate, churn and contraction drivers, and at-risk accounts.
• Identify and reduce churn risk early—flagging at-risk renewals, coordinating save plays with Customer Success and Sales, and feeding root-cause insights back into the business.
• Maintain CRM and quoting-system hygiene—keeping renewal dates, entitlements, pricing, and account data accurate and audit-ready in Salesforce and connected CPQ/quoting tools.
• Performs other related duties as assigned by management.

Senior Renewals Manager

Sales

• Utilize and leverage data to construct, forecast, and manage sales activities to meet revenue targets and company goals
• Identify, implement, and manage measurable strategies to increase revenue, gain new customers
• Coordinate with partners to create and execute business plans that meet sales objectives
• Train partners on Genea software product portfolio and services
• Evaluate sales performance and implement strategies to grow revenue
• Manage a travel schedule comprised of weekly trips into territory - meeting with technology partners, VARs, and new and existing customers
• Track opportunities and leads in accordance with established company processes
• Work with partners to develop sale proposals, quotations, and pricing strategies to win business
• Address partner related issues, sales conflicts, and pricing issues in a timely manner
• Stay current with latest developments in marketplace and competitor activities
• Deliver customer presentations and attend sales meetings and partner conferences
• Assist in partner marketing activities such as tradeshows, campaigns, and other promotional activities
• Learn and develop skills in delivering expert quality end user demos of the Genea access control and visitor management solutions
• Work with Operations and Customer Experience teams to ensure successful on-boarding for new clients where new clients find that the product, they were sold meets or exceeds their expectations
• Identify, recruit and on-board new channel partners within assigned territory
• Performs other related duties as assigned by management

Senior Regional Sales Manager

• Develop and execute bold, measurable sales strategies to capture new CRE customers and deepen relationships with existing ones.
• Use data-driven forecasting and performance analytics within Salesforce to hit and exceed revenue goals.
• Partner cross-functionally with Operations, Implementation, Customer Success, Finance, Product, and Technology to ensure smooth onboarding and exceptional customer experiences.
• Report key wins, revenue progress, and regional insights directly to the Head of Sales and leadership team.
• Represent Genea as a trusted advisor and thought leader in the CRE tech space, nurturing long-term relationships that drive mutual success.
• Take initiative, innovate, and help shape the strategies that will define Genea’s next phase of growth.

Senior Renewals Manager

Senior Regional Sales Manager

Regional Sales Director – East, Commercial Real Estate