Genea

Financial Planning and Analysis

• Prepare and issue invoices to customers in a timely manner and track customer accounts to ensure accurate and timely payments
• Input and processing of Accounts Payable vendors and bills
• Obtain revenue by verifying transaction information, computing charges and refunds
• Record and process incoming payments (checks, electronic transfers, etc.) into SAP BYD and apply payments to corresponding invoices and reconcile accounts
• Reconcile discrepancies and resolve billing issues by working closely with customers
• Monitor and reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted
• Follow up on overdue accounts through phone calls, emails, and letters and negotiate payment plans and resolve customer payment issues
• Address billing inquiries and maintain positive customer relationships
• Work with sales, customer service, and finance teams to resolve issues and improve processes
• Ensure adherence to company policies and procedures
• Responsible for tracking data against contract requirements, such as invoice submission dates and reporting milestones
• Prepare financial reports by collecting, analyzing, and summarizing information and trends
• Assist in revenue financial reporting through SAP BYD and other tools
• Participate in monthly book closing and management reporting processes
• Perform other related duties as assigned by management

Finance Associate

Sales

• Drive Growth: Develop and execute bold, measurable sales strategies to capture new CRE customers and deepen relationships with existing ones.
• Lead with Insight: Use data-driven forecasting and performance analytics within Salesforce to hit and exceed revenue goals.
• Collaborate for Success: Partner cross-functionally with Operations, Implementation, Customer Success, Finance, Product, and Technology to ensure smooth onboarding and exceptional customer experiences.
• Own the Results: Report key wins, revenue progress, and regional insights directly to the Head of Sales and leadership team.
• Build Connections: Represent Genea as a trusted advisor and thought leader in the CRE tech space, nurturing long-term relationships that drive mutual success.
• Make an Impact: Take initiative, innovate, and help shape the strategies that will define Genea’s next phase of growth.

Regional Sales Director – East, Commercial Real Estate

Support Engineer

• Provide telephone, chat and email support to customers and tenants for troubleshooting requests & incidents
• Use Zendesk to log all requests & incidents including detailed information for every incident & utilize the CRM to track physical assets
• Assist with the configuration and setup of equipment in support of Genea deployments
• Escalate incidents to appropriate level
• Perform other related duties as assigned by management

Finance Associate

Regional Sales Director – East, Commercial Real Estate

Technical Support L1 – Access Control