Revenue Cycle Account Manager
Gen4 Dental Partners
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Collecting and reviewing all patient insurance information needed to complete the billing, collections, appeal, and/or cash processes to ensure clean claims submission to insurance carriers.
- Following up on dental billing and accounts receivable for all payer types.
- Processing dental insurance EOBs, appeals, denials, and following up with denial resolutions timely and accurately.
- Understanding insurance EOBs and the appropriate adjustment best practices according to internal guidelines.
- Posting payments received from insurance carriers and patients.
- Effectively utilizing various means for collections, including but not limited to phone, fax, mail, and online methods.
- Providing exceptional customer service to internal and external customers while resolving any requests in a timely and accurate manner and escalating complaints accordingly.
- Audit accounts for quality.
- Performs other related duties as assigned.
Requirements
- One year of dental revenue cycle, dental billing, dental operations or dental clinical skills
- Knowledge of Eaglesoft, Open Dental, and/or Dentrix preferred.
- High school diploma or general education degree (GED) preferred.
- Strong customer service skills with a focus on providing timely responses to customers
- Excellent problem solving and decision-making abilities.
- Strong organizational abilities; detail oriented.
- Skilled at managing multiple tasks with goals and deadlines
- Excellent verbal and written communication skills.
Benefits
- competitive pay
- comprehensive benefits package available on the 1st of the month after 30 days of employment for full-time employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
dental revenue cycledental billingdental operationsdental clinical skillsinsurance EOB processingclaims submissiondenial resolutionpayment postingcollections methods
Soft skills
customer serviceproblem solvingdecision makingorganizational abilitiesdetail orientedtime managementverbal communicationwritten communication
Certifications
high school diplomaGED