Director, Fraud

Gemini

Director of Fraud at Gemini managing fraud risk strategy and ensuring platform integrity and compliance. Leading efforts to protect users and the broader crypto ecosystem.

Posted 7/9/2026full-timeNew York City • 🇺🇸 United StatesLead💰 $162,500 - $250,000 per yearWebsite

About the role

Key responsibilities & impact

Work with stakeholders to develop and implement a comprehensive fraud risk strategy to mitigate losses while minimizing impact to good customers across a variety of products
Own Fraud Key Performance Indicators (KPIs) end-to-end — define metrics, manage operational capacity and queue health, and deliver regular performance reporting to executive leadership and, where applicable, board-level risk committees
Lead cross-functional teams in identifying, assessing, and responding to fraud incidents and mitigating them quickly
Lead structured root cause analyses on fraud events, platform abuse patterns, and operational failures; translate findings into data-backed recommendations and sustainable systemic fixes rather than purely tactical patches
Collaborate product managers and data scientists to design rules and features that identify trends and proactively address potential threats
Provide feedback and recommendations regarding operational issues to aid in the design and deployment of tools and features that improve detection, response, and prevention across fraud and abuse vectors while enabling good customers
Oversee the creation and enforcement of policies related to platform usage
Collaborate with legal, compliance, and product teams to ensure alignment with regulatory requirements and industry best practices for internal and external reporting and ensure said requirements are met
Engage with senior leadership and external stakeholders, including regulators and industry partners, to stay informed on emerging risks and regulatory changes
Manage and mentor employees, fostering a culture of accountability, continuous improvement, and user-centricity

Requirements

What you’ll need

12+ years of experience in trust and safety, fraud risk management, and compliance within the financial services, including digital assets
Demonstrated success building and scaling fraud programs and operational teams in a regulated, financial environment, including with geographically dispersed team members and cross-functional teams
Objectives-driven and able to work with ambiguity and align with team members globally with the flexibility to connect at what could be off-hours locally
Demonstrated ability to drive fraud incident management to quickly mitigate attacks and align stakeholders, as necessary
Deep knowledge of payments‐related fraud (ACH, card), digital asset fraud, and regulatory frameworks including BSA/AML and KYC requirements
Experience with Reg E, Reg Z, and card network rules
Demonstrated ability to define, track, and improve operational KPIs across fraud operations functions, including queue management, case throughput, detection rates, and financial loss metrics
Experience conducting or directing formal root cause analyses on fraud incidents and translating findings into durable policy, tooling, or process recommendations
Experience managing fraud and integrity risk on event-contract, prediction market, or derivatives platforms, including familiarity with CFTC oversight frameworks and market manipulation detection techniques
Experience with AI/ML-powered fraud detection and scoring systems, including governance practices around model explainability and auditability for regulatory review
Exposure to incident management workflows and operational tooling (e.g., Jira or equivalent) for tracking fraud events, managing escalations, and driving resolution at scale across distributed teams

Benefits

Comp & perks

Competitive starting pay
A discretionary annual bonus
Long-term incentive in the form of a new hire equity grant
Comprehensive health plans
401K with company matching
Paid Parental Leave
Flexible time off

ATS Keywords

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Hard Skills & Tools

Fraud Program DevelopmentPayments-Related Fraud KnowledgeBSA/AML ComplianceKYC RequirementsOperational KPI ImprovementEvent-Contract Risk ManagementMarket Manipulation DetectionFraud Incident ManagementDigital Asset Fraud ExpertiseReg E and Reg Z Knowledge

Soft Skills

Stakeholder EngagementTeam LeadershipAccountabilityContinuous ImprovementAdaptability