Gemba Advantage

Operations

• Own and optimise day-to-day IT operations across macOS endpoints, identity, security, and core SaaS platforms
• Drive IT security and assurance by integrating security telemetry, monitoring compliance and identity posture, and validating controls across the environment
• Deliver high-quality IT service and user support, resolving issues efficiently while managing recurring operational tasks
• Contribute to IT strategy and roadmap development, delivering well-managed improvements aligned to business growth and priorities

IT Operations Manager