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Systems Engineer
GEM TechnologiesSystems Engineer managing IT systems and infrastructure for clients at GEM Technologies in New York. Collaborating with clients to deliver tailored tech solutions and ensure cybersecurity.
Posted 4/27/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite
Tech Stack
Tools & technologiesAWSAzureCloudVMware
About the role
Key responsibilities & impact- Manage complex IT systems and infrastructure for our clients.
- Collaborate with clients to assess their IT requirements and provide expert recommendations.
- Implement and support server environments, network configurations, and virtualization technologies.
- Troubleshoot and resolve technical issues related to systems, networks, and applications.
- Perform regular system updates, maintenance tasks, and security patches.
- Monitor system performance, identify areas for improvement, and optimize system efficiency.
- Provide exceptional customer service by addressing client inquiries and concerns.
- Document system configurations, processes, and procedures.
Requirements
What you’ll need- Previous experience working for an MSP.
- Bachelor's degree in computer science, Information Technology, or related field (or equivalent work experience).
- Proven experience as a System Engineer, Systems Administrator, or similar role.
- Proficiency in managing Windows server environments.
- Strong knowledge of network protocols, firewall configurations, and security best practices.
- Expertise in MDM solutions such as Intune.
- Experience with virtualization technologies such as VMware or Hyper-V.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus.
- Excellent problem-solving skills and a proactive approach to identifying and resolving issues.
- Strong communication skills and the ability to work collaboratively within a team and with clients.
- Relevant certifications (e.g., Microsoft, Cisco, CompTIA) are a plus.
Benefits
Comp & perks- Health Insurance
- Dental/Vision Plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system administrationnetwork configurationvirtualization technologiesWindows server managementnetwork protocolsfirewall configurationssecurity best practicesMDM solutionsVMwareHyper-V
Soft Skills
problem-solvingcustomer servicecommunicationcollaborationproactive approach
Certifications
MicrosoftCiscoCompTIA