GEM Technologies

Systems Engineer

• Design, implement and maintain server and cloud-based computing solutions
• Provide expert technical support to clients, resolving any issues related to their systems
• Analyze and optimize system performance, identifying areas for improvement
• Create and maintain documentation of system configurations, procedures and troubleshooting guides
• Stay up-to-date with emerging technologies and trends in the field of systems engineering
• Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems
• Experience with disaster recovery and regaining access and functionality to IT infrastructure

Senior Systems Engineer

• Manage complex IT systems and infrastructure for our clients.
• Collaborate with clients to assess their IT requirements and provide expert recommendations.
• Implement and support server environments, network configurations, and virtualization technologies.
• Troubleshoot and resolve technical issues related to systems, networks, and applications.
• Perform regular system updates, maintenance tasks, and security patches.
• Monitor system performance, identify areas for improvement, and optimize system efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns.
• Document system configurations, processes, and procedures.