GEM Technologies

Systems Engineer

• GEM Technologies: Managed Services Provider delivering technology solutions to local businesses.
• Maintain, configure, and operate IT infrastructure, cloud platforms and computer systems.
• Research and development to improve and align IT with business needs.
• Identify and resolve infrastructure problems to prevent disruptions.
• Work with multiple clients to provide expert technical support and ensure system security and performance.
• Design, implement, and maintain Windows-based systems and infrastructure.
• Provide expert technical support to clients, resolving issues related to their systems.
• Analyze and optimize system performance, identifying areas for improvement.
• Create and maintain documentation of system configurations, procedures and troubleshooting guides.
• Stay up-to-date with emerging technologies and trends in systems engineering.
• Experience with cybersecurity, including firewalls and best practices for securing systems.
• Experience with disaster recovery and regaining access and functionality to IT infrastructure.
• Work onsite at client locations throughout the NYC metro area occasionally.

Senior Systems Engineer

• GEM Technologies is a Managed Service Provider (MSP) headquartered in New York City.
• We monitor, maintain, and fortify clients' digital infrastructures with continuous threat detection and remediation.
• Seeking a System Engineer to design, implement, and maintain Windows-based systems and infrastructure.
• Work primarily onsite at client locations throughout the NYC metro area.
• Manage complex IT systems and infrastructure; assess client IT requirements and recommend solutions.
• Implement and support server environments, network configurations, and virtualization technologies.
• Troubleshoot systems, networks, and applications; perform updates, maintenance, and security patches.
• Monitor system performance, optimize efficiency, document configurations, and provide client support.