Medication Access Coordinator I

Geisinger

Medication Access Coordinator managing prior authorization for medications and acting as a liaison with insurance companies and patients. This role supports patient assistance programs and medication coverage determinations.

Posted 6/25/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Accountable to obtain prior authorization for medications.
Complete benefit investigation to determine coverage for prescribed treatment and act as a liaison for all medication prior authorization matters to insurance companies, departments, and patients.
Act as subject matter expert for patient medication assistance foundations, free drug and drug replacement programs for uninsured, under-insured, indigent population.
Completes prior authorization and documents referrals for all medications reviewed using appropriate third-party payer criteria.
Conducts research and follow-up activities within established timeframes.
Communicates with care team to provide details on authorization status.
Maintains knowledge of all available patient assistance programs and eligibility requirements.
Identifies available appropriate medication assistance programs upon discussing with patient the affordability of the prescribed treatment.
Ensures accurate completion necessary signatures of appropriate paperwork for enrollment in assistance program(s).
Tracks fund award end dates and exhaustion, re-apply as necessary to avoid lapse in therapies.
Educate providers and patients on specialty services and how this improves overall patient care.
Grow the specialty pharmacy’s patient population.
Floats from areas of low workload to areas of heavy workload as needed to provide optional patient services.
Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Requirements

What you’ll need

High School Diploma or Equivalent (GED)- (Required)
Minimum of 6 years-Relevant experience* (Required)
Communication
Computer Literacy
Customer Service
Healthcare Industry
Medical Terminology
Workplace Organization

Benefits

Comp & perks

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
We encourage an atmosphere of collaboration, cooperation and collegiality.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

prior authorizationbenefit investigationmedication assistance programsdocumentationresearcheligibility requirementspatient assistance programsenrollment paperworktracking fund awards

Soft Skills

communicationcustomer serviceworkplace organization

Certifications

High School DiplomaGED