Operations Manager – Care Services

Geisinger

Operations Manager in Care Services at Geisinger ensuring patients receive right care with efficient management. Leading clinical operations and team collaboration in healthcare settings.

Posted 6/19/2026full-timeWilkes-Barre • Pennsylvania • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

You'll provide direction and operational leadership to Care Management for assigned clinical areas.
You'll lead daily care management operations including clinical practice, budget accountability, regulatory and compliance outcome accountability.
Your home base will be Geisinger South Wilkes-Barre (GSWB) primarily and have some responsibility at Geisinger Wyoming Valley (GWV).

Requirements

What you’ll need

At least three (3) years of supervisory/managerial experience required.
At least three (3) years of clinical experience is required.
Bachelor's Degree is required.
Preferred experience: BSN or MSW is preferred.
Prior Case Management or Care Coordination experience is highly preferred.
RN Case Management or Social Work experience in a hospital or clinical setting is preferred.

Benefits

Comp & perks

Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical practicebudget accountabilityregulatory compliancecase managementcare coordination

Soft Skills

operational leadershipsupervisory experiencemanagerial experience

Certifications

BSNMSWRN Case Management