Human Resources Operations Coordinator

Geisinger

Human Resources Operations Coordinator managing operations and administrative duties for HR in a remote work setting. Collaborating with multiple teams to ensure streamlined HR processes and exemplary service delivery.

Posted 5/20/2026full-timePennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for completing administrative and operational duties that align with department and organizational strategic goals.
Completes job duties in a consistent, accurate and timely manner, leading to consistent organization-wide human resources (HR) processes and policies.
Effectively utilizes human capital management system and all relevant technology solutions to perform functions effectively.
Serves as a subject matter expert for assigned operational responsibilities.
Maintains knowledge of policies, procedures and applicable regulations, including relevant knowledge of all HR Operations functions.
Provides backup coverage to human resources peers as required.
Shares knowledge among team members; develops communications, summaries, email templates and presentations to educate various audiences.
Ensures accuracy of data in human capital management system and all relevant technology solutions.
Reviews and reacts to operational audit reports, as applicable.
Responds to inquiries and requests when transferred from the Employee Contact Center, providing timely and excellent customer service.
Develops and regularly maintains process documentation detailing workflows.
Maintains understanding of business processes applicable to job responsibilities.
Problem solves and troubleshoots to provide creative solutions.
Proactively seeks out solutions and process improvements to gain efficiencies and enhance the employee, contingent worker, candidate and manager experiences.
Collaborates with all areas of HR, as well as appropriate teams outside of HR, to ensure positive experiences.

Requirements

What you’ll need

High School Diploma or Equivalent (GED)- (Required)
Minimum of 3 years-Related work experience (Required)
Skills: Communication, Computer Literacy, Critical Thinking, Customer Service, Flexibility, Microsoft Excel, Organizing, Teamwork, Time Management, Working Independently

Benefits

Comp & perks

Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

human capital management systemMicrosoft Excelprocess documentationdata accuracyoperational auditworkflow managementproblem solvingprocess improvement

Soft Skills

communicationcritical thinkingcustomer serviceflexibilityteamworktime managementworking independently

Certifications

High School DiplomaGED