Experience Designer
Geisinger
full-time
Posted on:
Location Type: Hybrid
Location: Work from Home • Pennsylvania • United States
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About the role
- Executes experience design activities on enterprise-level initiatives to drive customer-centric innovation
- Assists in shaping seamless end-to-end experiences across digital and physical touchpoints
- Supports multiple programs and cross-functional teams
- Implements end-to-end experience design activities on enterprise initiatives
- Plans and executes discovery/ user research programs
- Develops high-impact design artifacts such as journey maps, service blueprints, and personas
- Plans and facilitates stakeholder meetings and workshops
Requirements
- Bachelor's Degree-Related Field of Study (Required)
- Master's Degree-Related Field of Study (Preferred)
- Minimum of 3 years-Related work experience (Required)
Benefits
- healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners
- atmosphere of collaboration, cooperation and collegiality
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
experience designuser researchjourney mapsservice blueprintspersonas
Soft Skills
customer-centric innovationcross-functional collaborationstakeholder managementfacilitation