Auto Damage Trainee – Field

GEICO

GEICO, a major auto insurer, trains field auto damage specialists to inspect vehicles, estimate repairs, and manage claims in Indianapolis. Negotiating settlements and coordinating with repair partners.

Posted 8/13/2026full-timeIndianapolis • 🇺🇸 United StatesEntry Level💰 $28 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle damage assessment, repair cost estimation, and customer service excellence. Proficient in managing customer interactions and resolving concerns to enhance satisfaction while adhering to industry standards.

Highest-signal resume keywords

Vehicle Damage AssessmentRepair Cost EstimationCustomer Service ExcellenceActive Adjusters LicenseHigh-Volume Call Center Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle InspectionEstimate WritingNegotiation SkillsKPI ManagementMultitasking

Soft Skills

Interpersonal SkillsProblem-SolvingEmpathyAdaptabilityDetail-Oriented

Tools & Technologies

Insurance ContractsRental Car Management

Certifications & Qualifications

Active Adjusters LicenseHigh School Diploma or GED

Industry Keywords

Customer-Facing ExperienceEquitable SettlementsParts ProvidersBody ShopsCustomer Satisfaction

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties and review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns and ensure a positive experience
Drive customer satisfaction through meaningful interactions

Requirements

What you’ll need

Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred
High School Diploma or GED required
Valid driver’s license meeting company underwriting guidelines required
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable and detail-oriented
Ability to prioritize and multitask across platforms
Available to work evenings, weekends, and holidays
At this time, GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more)
Accrue Paid Time Off immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance program (up to $5,250 annually)
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
GEICO Fleet vehicle assigned
Mentors to help you learn and grow
Personalized development programs
Certification assistance
Inclusive and collaborative culture
Flexibility to support your well-being and future