Auto Damage Trainee – Field

GEICO

GEICO auto damage trainee inspecting vehicles, estimating repairs, and negotiating settlements for San Antonio customers. Partnering with repair shops, rental companies, and parts providers after accidents.

Posted 8/4/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesEntry Level💰 $26 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and interpersonal skills while effectively managing vehicle inspections, repair estimates, and negotiations. Capable of prioritizing tasks and ensuring customer satisfaction in a fast-paced environment.

Highest-signal resume keywords

Customer ServiceVehicle Damage InspectionRepair Cost EstimationNegotiation SkillsActive Adjusters License

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle InspectionRepair Cost EstimationNegotiationCustomer InteractionKPI Management

Soft Skills

Interpersonal SkillsProblem-SolvingEmpathyAdaptabilityDetail-Oriented

Tools & Technologies

Call Center SoftwareInsurance Contracts

Certifications & Qualifications

High School DiplomaGEDValid Driver’s LicenseActive Adjusters License

Industry Keywords

Customer SatisfactionRental Car ManagementBody Shop PartnershipInsurance IndustryHigh-Volume Call Center

About the role

Key responsibilities & impact

Provide reassurance and solutions to customers after accidents
Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties and review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns and ensure a positive experience
Drive customer satisfaction through meaningful interactions

Requirements

What you’ll need

High School Diploma or GED required
Valid driver’s license meeting company underwriting guidelines required
Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred; training and exam fees provided
College degree preferred
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable and detail-oriented
Ability to prioritize and multitask across platforms
Availability to work evenings, weekends, and holidays
GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts and more
Paid Time Off accrued immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance program, up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
GEICO Fleet vehicle assigned
$1,500 sign-on bonus for licensed candidates
+10% for evening shifts
+20% for weekends
Personalized development programs, mentorship, and certification assistance