Auto Damage Trainee – Field

GEICO

Auto Damage Trainee inspecting vehicles, estimating repairs, and negotiating settlements for GEICO, a major U.S. auto insurer.

Posted 8/4/2026full-timeRemote • California • 🇺🇸 United StatesEntry Level💰 $32 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle damage assessment, cost estimation, and customer service, while effectively managing relationships with body shops and rental companies. Proficient in resolving customer concerns and driving satisfaction through effective communication and problem-solving.

Highest-signal resume keywords

Vehicle Damage AssessmentCost EstimationCustomer ServiceActive Adjusters LicenseHigh-Volume Call Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Damage InspectionRepair Cost EstimationNegotiationInsurance Contract ReviewEstimate WritingRental Car Management

Soft Skills

Interpersonal SkillsProblem-SolvingEmpathyAdaptabilityDetail-Oriented

Certifications & Qualifications

High School DiplomaGEDValid Driver's License

Industry Keywords

Customer-Facing ExperienceKPIMeasurable GoalsCustomer SatisfactionField Training

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties and review insurance contracts
Write estimates and manage rental cars
Resolve customer concerns
Drive customer satisfaction through meaningful interactions
Complete three weeks of hands-on training at GEICO’s Ashburn, VA facility
Complete two weeks of field training in a field training center

Requirements

What you’ll need

High School Diploma or GED required
Valid driver’s license meeting company underwriting guidelines required
Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable and detail-oriented
Able to prioritize and multitask across platforms
Available to work evenings, weekends, and holidays
At this time, GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Health and wellness benefits starting Day 1, including medical, dental, vision, and flexible spending accounts
Paid Time Off accrued immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance program, up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
GEICO fleet vehicle assigned
Personalized development programs, mentorship, and certification assistance
Flexibility to support well-being and future